Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell, to the award-winning DIY Ring Alarm system, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.

We are looking for a Senior Technical Product Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team powers Ring’s direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services include Ring.com in the US and for other marketplaces, our 24/7 storefront; recommendations and personalization powered by LLMs, generative AI, and machine learning; Ring Help; and centralized MarTech communications tools. Our charter is to deliver exceptional digital experiences to current and future neighbors across the customer lifecycle.

This role is high visibility given the strategic importance of the products/services under its purview. The role will work cross-functionally: with other technical product managers, marketing, technical program managers, software development engineers and managers, analytics, Legal, Finance, etc.

Key job responsibilities
The Sr. Product Manager - Tech will own the vision and strategy for Ring's Advertising tech (AdTech). This role will partner with multiple teams across marketing and eCommerce to deliver new experiences and tech to drive customer growth.

Key responsibilities include:
•Define creative, high-quality roadmaps based on team strategy and vision
•Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
•Manage prioritization and trade-offs among customer experience, performance and operational support load
•Work closely with engineering, design, data science, and program management in an agile environment to deliver products and services
•Drive product roadmap creation including working with operations, executive team, and other team members
•Proactively identify and resolve strategic issues to help the team meet strategic, financial, and technical goals
•Interface and partner with all levels of the Ring and Amazon business.

About the team
The role will be a part of the eCommerce & Customer Engagement team. The team powers Ring’s direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services include Ring.com in the US and for other marketplaces, our 24/7 storefront; recommendations and personalization powered by LLMs, generative AI, and machine learning; Ring Help; and centralized MarTech communications tools. Our charter is to deliver exceptional digital experiences to current and future neighbors across the customer lifecycle.