Description We are looking for a technical product leader who wants to build high-quality products and services and help scale up big business segments in the security space. If you are looking for a high ownership position working on delivering a strategic new vision through software, hardware, and AI/ML, this job is for you. A successful candidate will thrive in a fast-paced environment, embrace ambiguity, be customer obsessed, and drive end-to-end product development. Key job responsibilities - Lead the development and execution of a consumer-focused product strategy - Develop crisp business requirements and user stories - Manage prioritization and trade-offs among customer experience, performance, and operational support load - Create buy-in for the product vision with stakeholders - Work closely with engineering teams and program management to deliver products to market - Drive product launches by working with engineering, architecture, design, program management, marketing, PR, customer support, release management, and other teams - Proactively identify and resolve issues that may impair the team’s ability to meet goals - Lead cross-functional teams to deliver solutions for customers and for the business - Analyze data to identify key challenges and opportunities and drive decision-making A day in the life - Own team backlog and prioritize according to the business and customer problems we need to solve - Leverage qualitative and quantitative data to inform these priorities - Define the problem to solve, possible solutions, and requirements in clear, concise documentation - Work with engineering leads, architects, designers, customer support, marketing, packaging, and PR to deliver a wholistic customer experience - Attend and lead team meetings - Coordinate deliverables with product teams across the business for cross-team projects About the team Video Monitoring is responsible for Virtual Security Guard and other services within Ring, part of the larger Amazon Devices Group. The team is close-knit with an extensive background in the security, monitoring, and smart home space. It is a friendly, collaborative culture passionate about delivering the right customer experiences. We take life safety and security very seriously and we prioritize customer trust, privacy, and peace of mind. Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications - Master's degree - Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.