At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

As a Sr. Product Manager on eBay’s Payments Protections team you will work with a dedicated scrum team to create highly scalable solutions and to build products that will shape the next generation of delightful post transaction experiences that increase customer satisfaction and deepen trust. 

What you will accomplish:

Work with our customers and partners to understand their needs and current capabilities and improve their experience on eBay

Own the vision and the end to end user experience for your product, including end-user-facing mobile (iOS & Android) and web apps, middleware, back-end, partner integrations, reporting and other systems

As part of a cross-functional team, you will get the opportunity to bridge the gap between business, operations and technology

Lead the day-to-day activities of our exceptional product development team in terms of prioritizing work, conducting discovery and creating requirements for new features and addressing operational issues

Collaborate closely with cross functional partners such as Business, UX, Analytics and partner domains to design and deliver industry leading user experiences

Work with our customers and partners to understand their needs, build business cases to rally support behind the issue and ideate solutions to improve their experience on eBay

Provide regular updates to the leadership team on progress 

Ensure world class speed, reliability, scalability, and security of our products

What you will bring:

3+ years as product manager and/or equivalent experience on multiple reference-able products required. Bachelor’s Degree in a technical discipline or equivalent industry experience, MBA Preferred

Outstanding product and design sense; must have the ability to imagine, wireframe, and communicate product experiences including UX designs that are simple and effective

Passion for customer experience and keen interest in e-commerce 

Analytical mindset and eagerness to build new products

A hands-on, methodological approach to product discovery, user research, storytelling and backlog prioritization to deliver the maximum user impact in the most cost-effective ways

High aptitude for learning new systems quickly and managing products across the full technology stack

A demonstrated track record of shipping products that are highly usable and reliable at scale

Ability to clearly articulate ideas and complex problems via written and verbal communication and effective stakeholder management skills

The ability to translate business requirements into epics and user stories 

Understanding of business and operational processes as well as financial and operational KPIs

Ability to manage and prioritize development tasks to maximize the effectiveness of the team and maintain engineers’ energy and enthusiasm over time

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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