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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
At eBay, we are driven by a passion for connecting buyers and sellers worldwide, leveraging commerce and technology to create new opportunities. As part of the Global Shipping Product team, you will play a key role in simplifying and innovating the shipping and delivery experience. Our mission is to make shipping seamless, intuitive, and convenient for all customers—developing tailored solutions that cater to the diverse range of buyer and seller personas within eBay’s unique ecosystem at a global scale.
We are seeking a Senior Product Manager to lead and scale shipping products that impact millions of users daily. This high-visibility role spans shipment tracking platforms, APIs, buyer and seller facing post-puchcase experiences for our global marketplace. The ideal candidate will bring a strong technical and product management background, who is data-driven and exhibits strong leadership skills and track record of delivering impact.
What you will accomplish:
Drive Strategy & Execution: Lead the vision, strategy, and execution for eBay’s shipping platforms specifically Tracking Platform - carrier integrations, shipping buyer and seller post-purchase experiences, notification systems, APIs, and more.
Own the End-to-End Experience: Take full ownership of the shipping product ecosystem, ensuring a seamless and high-impact experience for all stakeholders.
Build Strong Partnerships: Foster deep collaboration with Engineering, Operations, and Business leadership within Shipping, as well as cross-functional teams across eBay.
Innovate & Elevate Product Management: Strengthen product management rigor through data-driven roadmap development, A/B testing, defining success metrics, making strategic trade-offs, and launching innovative, high-impact features.
Align with Executive Leadership: Partner with senior leaders across eBay’s management team to integrate shipping strategy with core product and technology initiatives.
Manage Internal & External Stakeholders: Define product requirements, establish roadmaps, and prioritize initiatives in collaboration with key internal and external partners.
Balance Short- & Long-Term Priorities: Set clear product and backlog priorities, balancing immediate results with long-term investments in scalable technology platforms.
What you will bring:
Proven Expertise: 10+ years of experience in technical product management with a strong track record of driving impact to large scale applications
Strategic Product Thinking: Deep understanding of marketplace ecosystems, with the ability to identify and unlock opportunities through data-driven analysis and user experience research.
Analytical & Data-Driven Approach: Detail-oriented mindset with strong analytical skills, including proficiency in SQL. Adept at interpreting metrics, diagnosing root causes, and uncovering opportunities for growth.
Industry Experience: Background in consumer-facing applications, social media, or eCommerce technologies; prior shipping experience is not required.
Strong Leadership & Communication: Strong ability to influence, collaborate, and communicate effectively across teams and senior leadership.
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.
$156,000 - $245,300Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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