We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** Reporting to the Director, Digital Strategy & Product Delivery, you will oversee the execution of initiatives for CIBC’s knowledge management platforms and drive innovation. You will lead projects that expand and enhance the procedural content, features, functionality and experiences on CIBC’s internal platforms. As a **Senior Product Owner,** you are accountable for the end-to-end delivery of KM projects, including intake assessment/estimation, capacity planning, stakeholder management, financial management, reporting and frameworks. You will work in a fast-paced environment with various lines of business, project managers, content writers, analysts, consultants, designers, developers, vendors and leadership for the delivery of medium and large-scale projects. You will have a high level of interaction with business partners and with management of internal and external groups. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How You’ll Succeed** **Project Management** + Lead and manage multiple projects, ensuring deliverables meet expectations. + Initiate the project by outlining cost, resource, and time estimates. + Implement and expand current project delivery frameworks into the portfolio. + Prepare project plans to manage the timely execution of business deliverables. + Actively contribute to and maintain the project backlog. + Constantly monitor processes and practices used by the team and provide guidance to continuously improve project execution and ensure teams are operating at optimal capacity. ​ **Relationship Management** + Ensure open information flows among stakeholders and resolve issues, provide mitigation actions, as well as timely and accurate tracking of project issues. + Work with both internal and external stakeholders to communicate project objectives and manage client expectations. + Work closely with partners to ensure deliverables meet business needs. **Business Acumen** + Develop and maintain extensive knowledge of CIBC’s platforms, processes and knowledge management best practices. + Monitor industry best practices on a continuous basis, assessing the impact and ensuring relevant advancements are reflected in strategy and plans. **Leading and Mentoring** + Support end-to-end project delivery as a subject matter expert and provide guidance to a diverse team of Designers, Content Writers and Analysts. + Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems. **Who You Are** + **You demonstrate** 5-10 years experience in Product Owner and or Project Delivery role. + **You put our clients first** . You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. + **You understand that success is in the details** . You notice things that others don't. Your critical thinking skills help to inform your decision-making. + **You're passionate about people** . You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity. + **You embrace and champion change.** You'll continuously evolve your thinking and the way you work in order to deliver your best. + **You're driven to succeed.** You are motivated by accomplishing your goals and delivering your best to make an impact. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 16th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Agile Delivery, Financial Management, Project Management, Waterfall Delivery At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.