Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Sr. Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, other University units, and external entities and organizations. This role is integral to creating a transformative student experience, supporting institutional goals, and building a vibrant, inclusive campus community. CORE JOB FUNCTIONS + Works closely with students to continuously evaluate their learning experience and improve the quality and value of the program. + Develops strategic partnerships with external entities and organizations. + Provides support, as needed, in monitoring monthly budget reports to ensure operations are within the plan. + Ensures administrative processes and associated forms services are completed in a timely manner. + Responds to various student, faculty, and prospective student/family requests via telephone, email, virtual room, or any other form of communication. + Coordinates logistics and participates in events in support of the Undergraduate Jaffee Center and Miami Herbert Business School. + Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High school diploma or equivalent Certification and Licensing: Not Applicable Experience: Minimum 3 years of relevant experience Knowledge, Skills and Attitudes: + Strong organizational skills with the ability to analyze, prioritize, and manage multiple tasks effectively. + Self-motivated and resourceful, with a proactive approach to problem-solving and initiative. + Ability to maintain confidentiality and handle sensitive information with discretion and professionalism. + Flexibility to work evenings, nights, and weekends as needed to meet departmental goals. + Commitment to the University’s core values and dedication to student success. + Capable of working both independently and collaboratively in a team-focused environment. + Proficiency in Microsoft Office Suite and other relevant software tools. DEPARTMENT ADDENDUM Department Specific Functions 1. Office Operations + Manage office supplies, ensuring timely orders to support seamless operations. + Oversee front desk operations, including phones, virtual meeting platforms, and traffic flow in the Jaffee Center, ensuring a welcoming and efficient environment for students, faculty, and visitors. + Manage recruiting, hiring, scheduling, training, and supervising Jaffee Center student employees, promoting their professional growth. 2. Student Recruitment, Engagement and Outreach + Interact with prospective students and families visiting Miami Herbert, providing an exceptional experience and showcasing the school’s offerings + Support recruitment initiatives as needed. + Foster close relationships with students, faculty, and staff by maintaining effective communication and robust support for academic and engagement initiatives. + Support the Student Life and Engagement Team’s mission by reinforcing Miami Herbert’s commitment to a personalized student experience. 3. Program Coordination and Reporting + Assist with Undergraduate engagement program logistics, including but not limited to event planning, scheduling, marketing, outreach, and budgeting. + Coordinate promotion and selection process of select special scholarships and programs. + Analyze program outcomes through data collection and assessment for continuous improvement. 4. Other duties as assigned The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A6