Why don't you scale your opportunity in the fast growing, innovational and challenging field in Amazon as online grocery fulfillment? Do you want to establish best-in-class operation strategy and program having strong relationships with global stakeholders?

JP Amazon Grocery Fulfillment (GF) owns warehouse operations (called as Under-The-Roof, UTR), Supply Chain Management and Program Management for Amazon Fresh business, which provides online grocery shopping experience for customer within a part of Kanto region of Japan as of 2024. We are looking for a talented and proactive Senior Program Manager to lead establishment of cost-optimal operation model, executing strategic cross-functional activities with various stakeholders across process/rule to technology. The Senior Program Manager embodies an ownership and a responsibility to deliver remarkable result via transparent project/stakeholder/risk management, negotiation with senior leaderships and prioritization. The role is located in Tokyo, Japan.

The Senior Program Manager will own entire programs to improve variable cost reduction via Tech enhancement, process improvement leading benchmarking study with EU/NA and be responsible for: 1) Establish overall operational strategy and focus area in GF program, getting an agreement with senior leaderships across Japan and EU, 2) Lead critical initiatives and experiments (e.g. further optimized operation/delivery model establishment as grocery logistics) and 3) Manage cross-functional programs, collaborating with internal/external multiple business partners (e.g. Business, Finance, Tech, EU/NA counterpart, Compliance, Engineering/Facility)

Key job responsibilities
- Establish overall operational strategy and focus area in Grocery Fulfillment (GF) program, providing a long-term perspective and high level context for business/technology choices with considerable risks and trade-offs.
- Design the ideal process, rule and mechanism via understanding the inter-dependencies of the business/operation problems.
- Deliver new and critical solutions to the GF model getting an agreement from teams with competing priorities in joined up solutions.
- Set a clear plan with measurable success criteria, and lead the project involving multiple teams and communicate the progress and outcome clearly.
- Manage the lifecycle of a complex cross-functional program, collaborating with internal/external multiple business partners (e.g. Business, Finance, Tech, EU/NA counterpart, Compliance, Engineering/Facility)


About the team
JP Amazon Grocery Fulfillment (GF) owns entire functions for in-warehouse operation within Amazon Fresh, which includes the following four functions: 1) Under-The-Roof, 2) Supply Chain Management, 3) Labor Planning and 4) Program Management. JP GF is a part of Amazon Grocery Logistics organization in Japan, which covers Amazon Fresh and Grocery Partner (GP) business as of October 2023. JP AGL contains of the following three pillars: 1) GF, 2) GP and 3) Multi-Business Support (MBS) including e.g. last mile Delivery, Sustainability. Each of three pillar leads are reporting to INT6 (EU+JP) senior leaders.
Tactical collaboration work with multiple organization stakeholders is the key for success.