The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
We are seeking a high-judgement program manager for the Account Health Rating (AHR), the holistic indicator of Seller’s adherence to Amazon’s policies and account suspension.
This role requires working with policy owners, product managers. The ideal candidate has experience in identifying and understanding customer pain points, working on launching scalable solutions with high impact, and working across functions and stakeholders. They are also able to influence and gain buy-in from different stakeholders such as legal, policy and product stakeholders, and can seamlessly deliver in an ambiguous environment. Problem-solving, program management skills, and executive communication are essential to be successful in this role. This candidate will be part of a fast pacing and entrepreneurial team, and be tasked with building trust with global stakeholders.