Parchment Inc. is looking for a full-time, experienced Senior Project Manager – Team Lead to be part of the team that that deploys Parchment services to new and existing higher education clients. The successful candidate will have a technical background in the Educations or Software industry, experience with system integrations, strong communication skills, and the willingness and ability to think creatively and flexibly.  This position is suited to a person who brings both business analysis skills and project management experience to the role.

The Senior Project Manager – Team Lead is responsible for overseeing the planning, requirements analysis, implementation and tracking of implementations of Parchment services for higher education clients. In addition this position serves as a team lead by assisting with the operational support of the team.   

Primary Duties and Responsibilities Include:

Facilitate project Kickoff Meetings with internal and external stakeholders Identify and document requirements and risks for each implementation project Identify gaps with expressed business needs and scope potential solutions with project team Requirements analysis and management.  Work with entire project team to create and define a solution that meets all agreed to requirements  Keep project team (internal) and stakeholders (external) in sync on project scope Create project schedule based on implementation methodology Manage internal and external stakeholders against schedule Provide member support throughout implementation and post go-live closeout/documentation. Formalize project management processes and implement best practices On projects where Parchment is the prime contractor, managing sub-contractor relationships, deliverables, and associated project contributors Accountable for project scope, resources and timeline The Senior Project Manager – Team Lead responsibilities include team project assignments, collaborating in improving team processes, assistance with project management tools and techniques used to implement projects and leading team meetings

 Required

4 year university degree or equivalent experience 5+ years managing multiple client-facing simultaneous projects and large, multi-vendor projects Proficient in MS Office applications and project management software PMP or similar project management credential required

Preferred:

Experience in enterprise technology project management in the Higher Education sector Proficient with Salesforce and Task Feed applications

Personal characteristics

The Senior Project Manager – Team Lead should demonstrate competence in some or all of the following:

Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness. Lead: Positively influence others to achieve results that are in the best interest of the organization. Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve