The Corporate Relationship Manager is responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in both Canada and the US.
Job Responsibilities
Deliver Best in Class Service: Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio Drive Strategy: Understand both the payments landscape, as well as each client’s processing environment, and develop a plan to offer tailored payment processing solutions to meet each client’s unique business goals Lead & Collaborate: Act as the quarterback amongst the other partner/business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio Showcase Your Busy Savvy: Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio Establish Yourself a SME: Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needsQualifications:
· Bachelor’s degree in business administration, accounting, marketing or other related fields. In lieu of degree, may have relevant work experience
· Typically will have 3 years of experience within account management, sales or contract negotiations
· Knowledge of Payments Processing industry and procedures
· Ability to enhance revenue and market share through effective use of relationship management skills
· Experience overseeing projects or managing portfolios would be an asset
· Ability to analyze and research to resolve issues
If you are a multi-tasking prodigy whose bar is always set to executing with excellence, and you have a passion for managing clients – then we want to hear from you