We are seeking a Sr. Research Manager with a strong market research background and a passion for solving unique problems to help us drive world class market research, and drive success of Amazon’s Undiscovered and Small Business partners. Our ideal candidate is someone who is curious and customer obsessed, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.

Key job responsibilities
In this role, you will be responsible for the following:
• Lead design and execution of primary research studies (leveraging both qualitative and quantitative methods) to generate actionable insights and recommendations for stakeholder teams like marketing, product, education, and partnerships
• Lead research and analysis that helps measure the impact of program initiatives on seller perception metrics
• Lead foundational research to help understand undiscovered small business lifecycle/ journey and to uncover unmet needs
• Design nimble mechanisms to scale quantitative and qualitative research solutions, tools and processes
• Build and manage relationships with internal stakeholders and external agency partners


About the team
Undiscovered Small Business Accelerator (USBA) helps drive the success of small and historically underrepresented business populations (including minority-, women-, and veteran-owned businesses). As a part of the USBA, Amazon has committed to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners succeed as sellers in Amazon’s store.