Sr. Risk Manager, SERSC (Seller Enforcement for Regulatory and Safety Compliance)
Amazon.com
Do you enjoy designing and implementing solutions to ambiguous and complex problems? Are you looking to expand your scope of impact and influence VP level strategic decision making? Are you on the market for a new, exciting challenge where you are empowered to use your ingenuity to invent and innovate? If so, we are looking for talented people like you to join our rapidly growing compliance solution delivery team.
The Seller Enforcement for Regulatory and Safety Compliance team within RISC is looking for a Senior Risk Manager to protect our customers from unsafe, offensive, and non-compliant products, and investigate potential bad actors attempting to misuse the Amazon platform. The Risk Manager will implement and take ownership of internal controls and procedures to ensure that only safe or compliant products are available in our stores. This leader will lead cross-functional initiatives with internal Legal, Business, Risk, and International teams to ensure that only permitted products are available on our store, and will take the lead in acting on risk signals to identify and investigate potential non-compliant sellers and bad actors for engagement and enforcement.
The right candidate needs to have a bias for action, comfort in navigating high levels of ambiguity, take strong ownership over their portfolio of work, and have a history of cross-functional engagement with a wide array of stakeholders. They will take the lead on several internal initiatives with a high degree of impact on Amazon customers and sellers, and high visibility within internal teams.
Key job responsibilities
1. Develop and enact onboarding processes for new compliance initiatives into the Account Health platforms;
2. Identify and drive opportunities to automate or refine compliance processes on a global scale;
3. Build reporting mechanisms to identify potential bad actors;
4. Partner with internal teams including Product Compliance and Adult Content Experience to ensure sellers comply with regulatory and Amazon requirements;
5. Champion and execute new initiatives to improve Amazon controls;
6. Drive internal change management around compliance and bad actor engagement;
7. Develop short, medium, and long-term strategies to scale their program portfolio across multiple high risk initiatives
A day in the life
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
About the team
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.
The Seller Enforcement for Regulatory and Safety Compliance team within RISC is looking for a Senior Risk Manager to protect our customers from unsafe, offensive, and non-compliant products, and investigate potential bad actors attempting to misuse the Amazon platform. The Risk Manager will implement and take ownership of internal controls and procedures to ensure that only safe or compliant products are available in our stores. This leader will lead cross-functional initiatives with internal Legal, Business, Risk, and International teams to ensure that only permitted products are available on our store, and will take the lead in acting on risk signals to identify and investigate potential non-compliant sellers and bad actors for engagement and enforcement.
The right candidate needs to have a bias for action, comfort in navigating high levels of ambiguity, take strong ownership over their portfolio of work, and have a history of cross-functional engagement with a wide array of stakeholders. They will take the lead on several internal initiatives with a high degree of impact on Amazon customers and sellers, and high visibility within internal teams.
Key job responsibilities
1. Develop and enact onboarding processes for new compliance initiatives into the Account Health platforms;
2. Identify and drive opportunities to automate or refine compliance processes on a global scale;
3. Build reporting mechanisms to identify potential bad actors;
4. Partner with internal teams including Product Compliance and Adult Content Experience to ensure sellers comply with regulatory and Amazon requirements;
5. Champion and execute new initiatives to improve Amazon controls;
6. Drive internal change management around compliance and bad actor engagement;
7. Develop short, medium, and long-term strategies to scale their program portfolio across multiple high risk initiatives
A day in the life
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
About the team
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.
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