Description The role of Sr. Sales Ops Manager is of paramount importance in shaping and steering the trajectory of Key for Business towards sustained success and accelerated growth. We are seeking a dynamic and highly accomplished professional with a proven track record in nurturing client relationships, driving cross-functional initiatives to grow the existing business and advocating for pioneering our smart, app-based access control solution. Key job responsibilities Formulating and Executing Business Strategy: Devise and implement an all-encompassing client relationship strategy that aligns seamlessly with the overarching growth objectives of the organization Identify new and promising opportunities, discern potential new business with existing clients, and craft shared strategies to broaden Key for Business's market presence Client Relationship Management: Cultivate enduring and robust relationships with both existing and prospective clients, ensuring that their unique requirements are met and their expectations exceeded Drive revenue growth through the meticulous identification of client needs, tailoring bespoke solutions, and adeptly negotiating contracts Uphold unwavering commitment to customer satisfaction through adept communication, proactive support, and relentless attention to their needs Comprehensive Product Mastery: Develop an unparalleled command of our suite of access control solutions, staying attuned to the latest industry developments Assume the role of a trusted adviser by educating clients and colleagues on the salient features and transformative benefits of our product offerings In-Depth Reporting and Data-Driven Decisions: Institute an efficient reporting system that consistently monitors progress, scrutinizes key performance indicators, and informs decisions Continuously evaluate the efficacy of business growth and client experience strategies, making judicious adjustments to optimize outcomes Basic Qualifications - 5+ years of Microsoft Excel experience - Bachelor's degree or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.