About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

Engineering Stack Support (ESS) is a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. In addition to that, ESS creates a bridge between service owners and platform engineering by applying a software engineering mindset to application debugging, system administration, and more.

What’s in it for you

You will be part of a growing team of renowned engineers in the exciting space of developing tools for infrastructure management. Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base. You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills.

What you will be doing

Partnering closely with our development teams and product managers to architect and build features that are highly available, performant and secure Developing innovative ways to smartly measure, monitor & report application and infrastructure health Gaining deep knowledge of our application stack Improving the performance of micro-services and solve scaling/performance issues Capacity management and planning Wearing multiple hats in a fast-paced and rapidly-changing environment Participating in 24X7 on-call rotations.

Required skills and experience

5+ years experience with troubleshooting Unix/Linux Understanding of Networking concepts - TCP/IP, SSL/TLS, IPSec, GRE, VPN Experience with algorithms, data structures, complexity analysis, and software design Experience in one or more of the programming languages: Java, Python, Go Experience in managing a large-scale web operations role Hands-on experience with Ansible, Kubernetes, SQL and NoSQL datastores, CI/CD Hands-on experience working with openstack , AWS or GCP cloud and automation  Experience with SumoLogic, Grafana/Prometheus and Elastic Stack. Knowledge of distributed systems is a big plus. Great written and verbal communication Ability to work for a geo-distributed cross-functional group Demonstrated ability to own and deliver projects independently Strong interpersonal communication skills and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc

Education

BSCS or equivalent required, MSCS or equivalent strongly preferred

#LI-JB3

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.