Description At Citizens, we’re more than a bank! Here, you’ll experience new things, create new opportunities, think beyond your role and make an impact! As a Sr. Software Engineer, you will work alongside and mentor a group of talented engineers as you pursue a broad range of initiatives. By leveraging your technical skills and thirst for innovation, you will produce disruptive technologies that will ensure Citizen’s market leadership. As a future leader, you will work on multiple solutions spanning our consumer banking applications. Most importantly, as a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! We're seeking a Senior Engineer to lead development and enhancement of our enterprise marketing technology platforms, focusing on campaign setup and fulfillment across banking products. Primary Responsibilities + Architect and develop scalable campaign management platforms supporting multiple banking products (deposits, credit cards, mortgages, loans) + Design and implement automated campaign workflow systems for targeting, content personalization, and multi-channel delivery + Build real-time analytics dashboards and reporting systems to track campaign performance and customer engagement + Develop APIs and microservices for seamless integration with CRM, content management, and analytics platforms + Lead technical design and implementation of A/B testing and optimization frameworks + Ensure platform security, compliance, and scalability while handling sensitive financial data + Collaborate with marketing teams to translate business requirements into technical solutions Required Qualifications + 7+ years of experience building enterprise marketing technology platforms + Strong expertise in modern tech stack: Node.js/Python, React/Angular, GraphQL + Experience with marketing automation platforms (Adobe, Salesforce Marketing Cloud) + Deep knowledge of cloud services (AWS/Azure/GCP) and microservices architecture + Proficiency with real-time data processing (Kafka, Redis) and analytics databases + Experience with CI/CD pipelines, containers, and infrastructure as code + Understanding of data privacy regulations (GDPR, CCPA) in financial services + Bachelor's degree in Computer Science or equivalent experience Preferred Skills + Experience with CDP platforms and customer journey orchestration + Knowledge of ML/AI applications in marketing automation + Familiarity with tag management systems and web analytics + Experience with financial services marketing compliance requirements Schedule Full-time (40 hours/week) Monday-Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 04/30/2025