Position Purpose:

The Sr. Software Engineer is responsible for independently developing and continuously redesigning and refactoring products to meet the evolving needs of our customers and associates. As a senior member of the team, you will collaborate with engineers of all experience levels, helping each other grow both technically and as leaders. You will contribute to creating, deploying, and supporting production applications, while also playing an active role in product/tool selection, configuration, security, resilience, performance tuning, and production monitoring. Additionally, you will mentor less experienced engineers and lead technical discussions within the team.

Our workload is a mix of custom development and support of SaaS products, so strong customer service, problem-solving, and analytical thinking are essential in this role.

Key Responsibilities:

50% Delivery and ExecutionDevelop, test, deploy, and maintain software with a clear understanding of the value it provides to users.Take on new opportunities and challenges with urgency, high energy, and enthusiasm.Consistently deliver results, even in difficult circumstances.Create and maintain test suites (unit, functional, destructive, etc.) to ensure software quality and enable rapid deployment to production.Approach issues with a broad, global perspective, ensuring scalability, security, and performance.20% Learns and GrowLearn from both successes and failures when tackling new and complex problems.Actively seek opportunities to grow and take on new challenges through formal and informal development channels.20% Plans and AlignsCollaborate with team members in agile processes, ensuring efficient and effective development cycles.Partner with the Product Team to ensure user stories are valuable, clear, and ready for development and testing.Communicate effectively with diverse audiences, adapting messaging to meet varying needs.Demonstrate flexibility in approach and demeanor, adapting to changing priorities and team dynamics.10% Supports and EnablesMentor and guide junior engineers on modern software development practices, frameworks, and tools.Lead technical discussions and share knowledge to help elevate the team’s overall capabilities.

Preferred Qualifications:

2-4 years of experience in software engineering, with a strong focus on both backend and frontend technologies.Proficiency in Golang, with extensive experience in building scalable and performant systems.Experience with React for building interactive and dynamic user interfaces.Hands-on experience with Google Cloud Platform (GCP), particularly BigQuery, Pub/Sub, AlloyDB, and Kubernetes for cloud-native development.Experience with front-end technologies including HTML, CSS, and modern JavaScript/TypeScript frameworks.Familiarity with relational and NoSQL databases (experience with AlloyDB is a plus).Expertise in implementing CI/CD pipelines and working with automation tools.Experience with security frameworks for user and service authentication and authorization.Ability to design and execute unit, functional, destructive, and performance tests to ensure software quality.Strong debugging skills and the ability to perform root cause analysis for production issues.Proficiency with version control systems, especially Git.

Additional Skills:

A well-rounded experience in custom software development and supporting SaaS products, focusing on delivering customer value while maintaining technical excellence.Ability to support and troubleshoot SaaS products, combining development work with ongoing customer service and support.Strong problem-solving and analytical thinking skills to troubleshoot complex issues and optimize software solutions.Excellent customer service mindset to ensure user satisfaction and timely resolution of issues.Experience working in a fast-paced agile environment, collaborating effectively with cross-functional teams to meet deadlines and deliver valuable software.A strong passion for mentoring junior engineers and contributing to a culture of continuous learning and improvement.

Minimum Education:

The knowledge, skills, and abilities typically acquired through completing a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

3

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Global PerspectiveManages AmbiguityNimble LearningSelf-DevelopmentCollaboratesCultivates InnovationSituational AdaptabilityCommunicates EffectivelyDrives ResultsInterpersonal Savvy