Sr. Solutions Architect, Heavy Bulky and Services

Bring your expertise in driving and managing pre-sales technology evaluation and post-sales technical integration and validation to Amazon Omnichannel and help us build the future of Local Selling at Amazon!

We seek an experienced, entrepreneurial leader who couples a deep understanding of B2B solutions architecture with strong technical program management experience to help grow the B2B Integration Solutions Architect practice for medium and large Sellers. In this high-profile role, you will help scale a new capability that provides rapid, onsite technical and design support to launch new brands, retailers and sellers on Amazon. Core capabilities include identifying and removing obstacles related to technical, logistics and fulfillment network integration, providing on-the-ground guidance to position dealer & store networks to launch at scale. You are the face of Amazon to our selling partners, and own both the strategy and execution to bring key selling partners to market while navigating complex and ambiguous challenges.

The ideal candidate is highly analytical, Customer obsessed, versed in working in a sales-driven environment and comfortable with ambiguity, bringing a proven track record of successfully using Customer insights to remove obstacles and grow a business. Long term success means owning key goals across network efficiency, selection growth, and channel scale while innovating across multiple dimensions. You must be an effective communicator, a strong collaborator across a broad spectrum of internal and external stakeholders, and able to lead a diverse and decentralized team of professionals.

Key job responsibilities
As a Sr. Solutions Architect, you will lead technical integrations for sellers and partners while working with internal Business Development, Account Managers, Sales, Product and Engineering teams, to coordinate new product integrations and launches. You will develop and execute operational process improvements while managing on-going integrations with customers and partners. You will lead integrations from technical discovery/scoping through implementation and post-production support. You will need to be an influencer and be able to negotiate technical and functional requirements. You will design and implement technical integration solutions to solve complex business problems for Amazon Local Selling’s largest sellers and partners.

A day in the life
As a member of the Local Selling’s Solutions Architecture Team, your primary goal is to quickly and efficiently onboard new sellers from the point of “Account Creation” to point of “Live on Site”. The onboarding process is grouped across: 1) Tech Discovery - Solution Design & Process Alignment; 2) Solution Development / API Integration; and 3) QA and Operational Readiness Testing & Launch.

You will work closely with your counterparts upstream in Sales and downstream in Account Management to ensure smooth hand-offs with a relentless focus on operational excellence and continuous improvement.

The Solutions Architecture Team also provides key inputs to Product & Technology feature prioritization and long-term roadmap planning, while partnering with Business Development & Sales to proactively define and plan against integration blockers as part of the discovery process.