**General information** **Ref #** 18495 **Remote?** No **Ally and Your Career** * Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? **The Opportunity** Reporting to the Ally Bankruptcy Supplier Manager, this position is primarily responsible for the performance and well managed aspect of the Bankruptcy Supplier within Special Servicing. This role will lead a team of individual contributors and aspects of the Bankruptcy process which includes but is not limited to onboarding, training, quality, compliance, complaint coaching, reporting, performance management of both the supplier and internal teams as well as performance business review decks. This position will also create and partner to implement strategies, market shifts and performance adjustments within the bankruptcy network to support our continued effort drive cost efficiencies, performance lift and profitability for Ally. **The Work Itself** * Lead the Business Unit in consistency, guidance and direction in matters concerning the interpretation and application of Ally BCP policies, standards, best practices and business continuity planning software, tools and priorities. * Hold Vendors accountable to applicable laws and regulations associated with the bankruptcy practices * Lead / own annual reviews of NAO BCP for changes to business operations, structure, risk profile, personnel changes and geographical location in addition to continuous strategic updates to processes and procedure. * Lead any compliance/cost issues related to supplier * Lead in developing/ driving /refining appropriate metrics to measure supplier performance * Lead any supplier due diligence, performance management, market shift and / or termination * Adhere to standard cadence of applicable on-site visits to suppliers as needed / requested to ensure compliance as well as performance reviews / quality standards and trends * Ensure compliance with implementation of a formal Business Recovery Testing schedule to ensure that specific objectives are meet aligning with the requirements defined in the Ally BCP Policy. * Lead creating, managing and communicating the Corporate Business Continuity Program (BCP) components / Business Resumption Plans; Business Impact Assessments; Testing; and input to the Emergency Response Plans and Disaster Recovery Plans to be executed by the NAO Business Units to follow in the event of an emergency or significant business disruption. * Demonstrates strong analytical and organizational skills * Demonstrates a high degree of personal accountability, passion, and execution **The Skills You Bring** * 5 + years experience in Bankruptcy field/concepts and financial industries required, plus experience as a supervisor or leader * Experience with managing vendors and suppliers required * Certifications in area of specialization strongly preferred * High level of written and oral communication skills * Progressive experience in developing staffing plans and managing budget * Ability to maintain strict confidentiality * Detail oriented with strong problem-solving skills; strong analytical skills * Negotiation/conflict resolution skills * Must be an independent worker with strong time management skills * Project / Process Management framework knowledge and application is a preferred * Ability to handle multiple tasks and meet deadlines in fast paced environment; * Able to travel overnight (25% +/-) **How We'll Have Your Back** * Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. **_Base Pay Range:_** **Emerging:** 70000 **Experienced:** 95000 **Expert:** 120000 Incentive Compensation: This position is eligible to participate in our annual incentive plan