Position Information Functional TitleSr. Systems Administrator - Cloud Platforms Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.15 FLSA StatusExempt Requisition Number25-0177 Number of Vacancies1 Job LevelNon-Management Job CodeN/A Job Description Summary Organization NameIT Infrastructure Services Reports toSection Manager, Platform Technologies Full or Part TimeFull Time If Part Time how many hours per week Regular or TemporaryRegular Position End Date (if temporary) Work Schedule Regular Mon-Friday 8:00am-5:00pm , non-regular weekends, off duty hours and emergency work assigned by manager requirements apply. Position LocationLaurel Position Summary Information General Summary This is a non-merit system, employment-at-will, long-term contract position. WSSC Water’s multi-platform environment consists of physical and virtual servers, Windows and Linux servers, as well as appliances and SaaS solutions. TheSr. Systems Administrator – CloudPlatformsis responsible for thedesign, architecture, implementation and operations of a customer-facing 24×7×365 cloud and data center infrastructure, cloud & data center administration, servers, storage, middleware, non-application software, networks, and operations that support the applications and business processes. The Sr. Systems Administrator – Cloud Platforms is responsible for critical evaluation of the software and hardware components of the infrastructure, cloud providers, address security requirements, cloud & data center monitoring, deployment and provisioning tools. The position works with private and public cloud and build enterprise-class infrastructure to scale horizontally to address security, reliability, performance, availability and scalability of the infrastructure. This position will lead and support efforts related to backup recovery, performance tuning, problem determination and resolution, and deployment. It will also help to develop and implement Business Continuity Planning ( BCP ) and disaster recovery plans. The Sr. Systems Administrator -Cloud Platforms role is expected to provide senior-level administration and engineering support for all of WSSC Water’s Microsoft server platform technologies which include Windows Server, Active Directory, Azure, and Microsoft 365 (Azure AD, Azure Exchange, Teams, and OneDrive). Essential Functions + Architects, implements, secures, monitors and maintains the cloud and on-premises enterprise class systems, Microsoft, VMware, MS Exchange (on-premise and cloud), Oracle Cloud Infrastructure ( OCI ), Citrix Virtual Apps and Desktop and Citrix Cloud Services administration, Nutanix, NSX , and other server infrastructures + Serves as the SME for all aspects of platform technology implementations + Responsible for ensuring 24×7×365 mission-critical applications availability, reliability and performance + Responsible for administration of various VMware technologies such as vSphere, vCenter, vROPS and NSX + Designs, engineers, supports, and optimizes hybrid infrastructures both on-premise and in the Cloud (i.e., Azure, Citrix Cloud, Nutanix, Cohesity, etc.) + Develops system architecture and system design documentation + Develops and documents support strategies and best practices, standard operating procedures, installation and decommissioning checklists, troubleshooting guidelines, and escalation procedures + Establishes monitoring requirements for servers and applications as well as develops and deploys alerting strategies + Performs hardware/software/OS installations and upgrades on multiple distributed systems + Supports strategic planning for infrastructure growth and enhancement + Develops, implements, maintains, and documents detailed disaster recovery systems and procedures + Works collaboratively with third party vendors in the research, selection and implementation of enterprise class technologies; works closely with vendor(s) to obtain accurate quotations for services, hardware, and licenses + Implements, administers, and enhances highly-available solutions, both within the data center and across data centers at multiple locations and in the cloud Other Functions + Assists in performing a daily system review that involves checking the health of systems; creates or supports the daily status report(s) as directed and diagnosing and correcting system anomalies + Assists the team in developing and supporting long-term and short-term strategies for system operations, security, optimization, and improvement + Assists other IT departments with security solutions administration and day-to-day problem resolutions + Assists the IT Application team with problem resolution + Assists the service desk team with problem resolution and escalation + Racks and moves physical servers and runs cables and fiber between servers and switches + Provides 24×7 remote or onsite systems support as needed at WSSC Water data centers and remote sites + Ensures the service level agreements (SLAs) are followed and adhered to + Performs related duties as assigned Work Environment And Physical Demands Business casual office environment Required Knowledge, Skills, And Abilities + Strong Windows PowerShell scripting skills for automating jobs and processes for systems that support PowerShell-based deployment and implementation + Demonstrated knowledge of Cloud-native architectures, including but not limited to, Amazon Web Services ( AWS ), Microsoft Azure, Google Cloud, Oracle OCI , Equinix, and others + Extensive knowledge of Microsoft technologies including Microsoft 365, Azure AD, and other Microsoft technologies + Expert knowledge of software and hardware design and recovery techniques necessary to keep servers operational and accessible + Strong knowledge of the Windows Server 2019/2016/2012 operating environment, WSUS and related security, patching, monitoring, and other management/administration software and components + Strong knowledge of Windows current Active Directory Domain Services and related Group Policy ( GPO ), ADFS , login scripts, domain permissions, and other management/administration components + Strong knowledge of MS Exchange or Exchange Online and Microsoft 365 administration and related collaboration technologies including Teams and SharePoint + Strong knowledge of server hardware and software technology, systems analysis and troubleshooting, and research techniques + Strong knowledge of Linux Red Hat environments (i.e. patching, troubleshooting, and configuration) + Strong knowledge of server backups and restore software, administration, policies, retention, and scheduling + Strong knowledge of administering servers in a VMware vSphere 7.x virtualized environment + Strong analytical and organizational skills and the ability to perform multiple tasks concurrently + Strong verbal and written communication skills including strong technical documentation skills + Ability to think tactically and strategically + Ability to work effectively in a team environment to achieve common goals Minimum Education, Experience Requirements + Bachelor’s degree + 5+ years’ experience supporting server systems administration in a large corporate environment + 5+ years ofexperience in cloud computing deployments, migration and administration, in cloud platforms such as AWS , Azure, or Google Cloud Platformsuch as recent valid certified administrator/architect credential(s). OR + High School diploma (or equivalent) + 9+ years’ experience supporting server systems administration in a large corporate environment + 5+ years ofexperience in cloud computing deployments, migration and administration, in cloud platforms such as AWS , Azure, or Google Cloud Platformsuch as recent valid certified administrator/architect credential(s). Additional Requirements + Possession of a valid driver’s license with no more than 4 points and the ability to obtain a WSSC Water driver’s permit within 90 days of hire or transfer + May be required to work evenings and weekends + Must be available to work as needed on a 24-hour on-call basis, odd and irregular hours, and various shifts Preferences + Experience administering Citrix Virtual Apps/Virtual Desktop farms, administration of various VMware technologies, and hyperconverged infrastructure (Nutanix) + Experience with SaaS implementations + Possession of relevant industry certifications (Microsoft, VMware, etc); certifications in AWS , Azure, or other cloud environments + Understanding of security best practices for proper handling of servers (e.g. updates, security patches, data backups, antivirus software, disaster recovery planning, and log reviewing) Salary$105,080- $178,920 Posting Detail Information EEO Statement AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission. Close Date03/11/2025 Open Until FilledNo Special Instructions to Applicants Additional Information All applicants selected will be subject to drug screening and a background check/verification. Supplemental Questions Required fields are indicated with an asterisk (*). + * Will you, now or in the future, require sponsorship for employment visa status? + Yes + No + Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran? + Yes + No Applicant Documents Required Documents + Resume Optional Documents + Cover Letter/Letter of Application