Job Posting Title:

Sr. T&E Industry Analyst

Req ID:

10098212

Job Description:

Imagine a career with an organization that brings smiles to millions around the world every day! Imagine working with people whose passion for what they do is simply indescribable! At The Walt Disney Company, it’s our people who carry the torch and ensure that our innovation and excellence in entertainment lives on. Global Travel manages and executes complex travel processes with an emphasis on exceptional customer service while generating significant cost savings for the Company. We coordinate and manage individual and group travel arrangements for all corporate travelers in accordance with company guidelines.

The Sr. T&E Industry Analyst will provide superior contracting support to help build and maintain global 3rd party vendor relationships (e.g. travel management companies, airlines, hotels, car rental companies, etc.). This role is responsible for reviewing and organizing contract documentation, auditing pricing and coordinating vendor meetings to ensure vendor execution of services meet or exceed contracts. The position will deliver customer service support to travelers, studio productions, and stakeholders resolving challenges and ensuring compliance while delivering a consistent experience.

What You Will Do:

As a Sr. T&E Industry Analyst, you will have the opportunity to:

Build relationships with global vendors and coordinate contractual agreements and enhancements, which include various analysis and negotiation support along with scheduling business reviewsResearch potential vendor qualifications against existing preferred travel vendors to identify opportunitiesCollaborate with the Environmental Sustainability team to support company sustainability tracking/goalsConduct rate audits for vendor agreements and communicate vendor errors to ensure reconciliation or corrective actionsManage contract related uploads to legal systems of record, vendor account implementations, and distribute relevant updates to partners and stakeholdersAssist with analyzing weekly production listings in various formats while updating internal tracking tools for current production portfolioEnsure over 1,000 hotels are compliant to Disney’s policies including virtual payment solutions and coordinate weekly updatesProfessionally address traveler or production related challenges and problem solve to expedite correction or adjustment with a sense of urgencyMonitor certificates of insurance and car rental damage claims, working with Risk Management as needed for critical issueMaintain and distribute vendor contact information, frequent traveler program information, and leisure offers as changes occurAdhoc reporting to key partners

Required Qualifications & Skills:3 years of vendor management and travel industry problem solvingDemonstrate an ability to multi-task, prioritize and plan work activities to use time effectively, and always be ready to handle a multitude of urgent mattersHighly detail oriented with strong organizational skillsAbility to convey messages concisely to communicate complex information both verbally and in writingPossess a strong work ethic and team mentalityStrong decision making and analytical abilitiesPassion for excellence with respect to treating and caring for travelersDemonstrate strong technical skills in a Windows environment, specifically using Microsoft Excel and Outlook

Preferred Qualifications:Sabre GDS experienceSQL experienceTableau experienceDemonstrated leadership experienceMaster’s degree in Business or equivalent

Education:Bachelor’s degree in Business, Finance, Economics, Marketing or equivalent

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Posting Segment:

Controllership & Tax

Job Posting Primary Business:

Shared Services

Primary Job Posting Category:

Accounting

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2024-11-15