About the team

Talent Acquisition at Dialpad creates a delightful talent experience by seamlessly blending innovation, inclusion, and collaboration through our AI-driven efficiency. We set new standards with the world’s first customer intelligence platform. 

Your role

You are a passionate, adaptable and driven Senior Talent Acquisition Partner excited about an AI driven, $200M+/year ARR SaaS business growing at over 30%/year. We have an exceptional board and executive team from Google, Salesforce, Cisco and SAP.

You’ll identify, vet, and hire exceptional GTM and G&A talent by attracting proven performers, developing and fostering strong partnerships with hiring managers, and empowering Dialpad to hire the best talent. You’ll drive a consistent process that delivers exceptional results.

This hybrid position reports to the Sr. Manager, Global Talent Acquisition and will work onsite three times per week out of our downtown Austin, TX office. Remote candidates not be considered.

What you’ll do

Manage full-cycle recruiting process ensuring a seamless, uniform, and incredibly positive candidate experience for North America. Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams and global stakeholders Innovate on ways to build a talent pipeline, identify creative sourcing techniques and recruit in a variety of venues to build balanced and inclusive teams Champion an exceptional candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connection during the recruitment journey Source, screen, and assess talent that leads to offers, negotiation, and closing Partner closely with management and other global Sr. Talent Acquisition Partners to attract talent that supports global lines of business Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication Identify innovative and creative sourcing techniques that yield strong results Drive local events and programs that improve candidate engagement, local candidate and employee referral quality.  

Skills you will bring 

BA/BS degree or equivalent practical experience 6+ years of recruiting experience in the areas of Sales, Marketing, Customer Experience and G&A for a high growth technology company Experience recruiting for different regions such as North America and APAC Previous experience working in a SaaS company Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle. Excellent verbal and written communication skills with an emphasis on tact and diplomacy. Strong work ethic, integrity, and personal accountability. Experience negotiating and closing complex compensation packages. Experience working with Greenhouse is a plus

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.