Shreveport, LA, US
36 days ago
Sr. Technical Director
In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is seeking an amazingly talented Senior Technical Director to help over see Operations for our Data Center server infrastructure and the IT Team that supports it.

Position Summary/Overview:

The Data Center Manager's role is responsible for planning, organizing, and managing 2 to 20 staff members, contractors/consultants, and the overall IT operation with a focus on ensuring the stable operation of the organization's IT Data Center and server infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, such as the Cloud, Data Center, Windows & Unix Servers, Storage, Database Servers, Device Management, VMware Virtualization and other infrastructure. The Infrastructure Data Center Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. This position will play a key role contributing to the current and future strategic technology direction for the IPK Power Division of Parsons.

A primary focus for this management position will be to provide leadership for day to day operations of a datacenter and IT infrastructure. In addition, this role will be responsible for the operational excellence of the Data Center and Operations team, including implementing industry leading operational procedures with an initial focus on assisting with the further development of Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, tools, and best practices for the technology organization. This resource must be a strong leader of projects, internal resources and external vendors/service providers, and exhibit the ability to perform on a strategic and transformational level with other management at the department
 

Responsibilities:
 

Provide day-to-day leadership and direction for in-house staff for the safe and reliable operations of datacenter and infrastructure systems

Manage and set priorities for the design, maintenance, development, and evaluation of all in-scope infrastructure systems

Establish and maintain regular written and in-person communications with the senior management, decision-makers, stakeholders, department managers, and end users regarding pertinent infrastructure activities

Planning, installation and support of the company’s physical computer infrastructure (hardware, systems software, networks, and backup systems) residing within the company’s hosting centers

Troubleshoot issues within the data center and physical infrastructure

Manage and support change and release processes for physical environments

Provide cost and design proposals and manage infrastructure vendors

Establish physical operational support procedures for all systems

Lead small team of employees and contractors

Create metrics and monitoring to aid in SLA reporting
 

Required Education & Experience:

Bachelor’s degree in computer science, engineering or related field

At least 10 years of network, system engineering experience in a large scale 24/7 data center environments
 

Preferred Education & Experience:
 

At least 2 years of experience managing staff

Experience with VMWare, Linux, Windows Server, enterprise storage, networking equipment and related platforms and solutions used in critical hosting and datacenter operational environments

Minimum Clearance Required to Start:

Not Applicable/None

This position is part of our Critical Infrastructure team.

For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities.

Salary Range: 

$96,400.00 - $168,700.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
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