As a Senior Technical Program Manager in the Program Management Office (PMO) of the Lab126, you will engage with an experienced team developing innovative consumer electronics products. The PMO team champions the Product Development Process (PDP), hosts training sessions and maintains tools and wikis related to new product introduction and program management. In this role, you will be responsible for managing tools that simplify processes and foster collaboration among internal stakeholders leading to improved efficiencies of the organization. You will influence technical priorities and business strategy through data-driven contributions and make sure customer needs are addressed. You must be responsive, flexible and able to succeed within an open collaborative peer environment.

Key job responsibilities
• Define requirements and own roadmap for the tools and processes used during product development
• Be the primary interface with the tool vendors to ensure any bugs are resolved, enhancements are implemented, etc.
• Effectively negotiate and make smart trade-offs (e.g., time vs. effort vs. features), and drive appropriate schedules.
• Provide access to internal users, set-up the workflow for new project creation, and train the internal users.
• Manage the process for scheduling training courses including creating templates for presentations and maintaining the portal.
• Coach presenters and guide them to create the right course material to ensure the content is well received by the global audience.
• Schedule and host internal training courses.
• Maintain confluence pages.