Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Do you love deconstructing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building solutions that revolutionize how businesses operate? Amazon Web Services Network Product Development team is responsible for the development, availability and lifecycle management of AWS Networking platforms. We are looking for Technical Program Manager (TPM) to join a diverse group of hardware, software, and network engineers to deliver and operate our networking platforms for our datacenters. The TPM on our team is responsible for re-defining the way we think about networking and infrastructure to enable our internal and external customers to continue to scale without limit on the largest, most reliable global infrastructure. We are looking for an innovative, self-motivated TPM with a proven background and experience to deliver hardware products at scale to customers. In this role the TPM will be hands-on and is responsible across all phases of the project lifecycle. Come join us if you want to test your limits and tackle technical challenges you won't see anywhere else. Key job responsibilities • Work backwards from customer needs, develop development strategy and track business metrics by which the team works to improve customer impact. • Work with engineering teams and external partners to plan, develop, and track the delivery of hardware networking platforms from device to rack level. A day in the life On a daily basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence. Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Within AWS Networking, the NPD (Network Product Development) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience. Working at AWS in the Core Networking Team - Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4 Basic Qualifications - Bachelor's degree in engineering, computer science or equivalent - 6+ years of technical product or program management experience - 6+ years of working directly with engineering teams experience - Experience with managing projects through entire hardware product development lifecycle. Preferred Qualifications - Experience managing projects across cross functional teams including internal and external partners, building scalable process and coordinating release schedules. - Experience managing all types of hardware development projects, ranging from new product introduction, sustaining projects, and manufacturing operations. - Experience developing and tracking strategic initiatives - Excellent oral and writing communications skills. - PMP certification. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.