As the Sr. Technical Program Manager in Workforce Solutions, you will lead program management in building all the technology-enabled recruitment process for Amazon. Innovation is the foundation of Amazon’s culture, fostering creative problem-solving, and a willingness to challenge the current state, and this role has opportunity to achieve that across the board. This team leads solution delivery and program management of the technology used by the organization, end-to-end, unlocking the boldest ambitions of the org. If solving some of the most human-centric and meaningful technical program challenges in the recruiting technology motivate you, this is the role you are looking for.

The optimal candidate should be experienced in managing cross-cutting technical products and projects with industry-wide impact. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using incremental delivery methods. You have experience working on complex software systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from engineers to VPs. We expect you to write strategic documents and influence large groups of senior stakeholders. You are able turn ambiguous problems into simple solutions. A successful candidate for this possesses superb business judgment, a high degree of customer-obsession, has a track record of delivering results, is strong on collaboration, and is data driven.

Key job responsibilities
As a successful candidate for the role, you will -
• Work with engineering, product management, operations, marketing, legal, etc. to deliver the Hiring solution, globally
• Manage complex cross team programs from ideation to delivery
• Create transparency and predictability with roadmaps, planning, and partner management
• Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers
• Participate in architectural decisions, surfacing and mitigating technical risks, driving complex integrations with internal and 3rd party solutions, retiring technical debt, and identifying opportunity to create operational efficiencies
• Set and embody the team culture and standards consistent with Amazon’s leadership principals
• Drive alignment with leadership in recruiting and partner tech teams




About the team
Workforce Solutions (WS) is a horizontal, multi-discipline organization whose mission is to build the best people-forward technology to enable corporate recruitment for Amazon, globally. We build the intelligent technology products Amazon uses to make the right hiring decisions, every time, while being more equitable and candidate-centric in the end-to-end experience. We accomplish this by using our ability in product and program management, and design/research. Our portfolio of products is global (built mostly on native AWS), accounting for recruitment for all corporate roles. From the candidate-facing job site, to ensuring the role is filled - we build the entire gamut. We value people-centric solutions, and open exchange of ideas. We are uncompromising in our product and service north star, but flexible in the paths to achieve that goal.