About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY:

Develop, write, and edit material for Operation and Service Manuals, Kit Instructions, and related technical publications in print or electronic media.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

Analyze new products and design changes to identify technical manual requirementsAttend product design meetings to determine impact on manualsEstimate and schedule development time requirements for projectsCoordinate meetings and activities as needed with engineering, service, marketing, and outside suppliers to gather, refine, and validate information to support assigned tasks and responsibilitiesDevelop, write, and revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adhere to documentation guidelines and templatesUnderstand bill of material conceptAbility to read and interpret engineering drawings and other related engineering design and manufacturing documentation as requiredReview applicable Change Notices (CNs) and determine actions neededPrepare work for sub-contractors, ensure work is kept to schedule, style, and qualityCoordinate proofing of final copy prior to releaseAssist and/or train subordinate technical writers as neededOversee others on assigned projects as requiredProvide assistance to internal and external customers in the use of operator and service manualsDevelop instructions for accessory and service kits

MINIMUM QUALIFICATIONS:   

Bachelor’s degree in related fieldTwo (2) to Four (4) years of relevant experience

PREFERRED QUALIFICATIONS: 

Self-starter, flexible, and highly organized with strong analytical skillsExcellent verbal and written communication skillsAbility to communicate with internal and external customersCustomer service oriented and quality focusedAbility to work independently or in a team atmosphereAbility to organize projects and oversee the activities of others on assignmentsMechanical and spatial aptitude with knowledge of electrical and hydraulic schematics and systemsPrior experience with PTC Windchill, Arbortext, Creo Illustrate, Adobe Framemaker, Acrobat Pro, Photoshop, and CorelDrawExperience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.Experience with CAD, Illustration, or Graphics artwork

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Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.