Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Job Responsibilities:

Manage Q-Pulse administrative responsibilities as assigned.  Includes Customer Complaints, Internal Deviations, Supplier Deviations, Corrective and Preventative Actions, Document Control and Audits.Participate in and lead internal audits and provide written summary reports on findingParticipate in external audits including developing a written response and appropriate Corrective ActionsSupport the Corrective and Preventive Action (CAPA) system by submitting and resolving issues, respond to assigned customer complaints including written response and evaluate rejected material  Support investigations related to customer complaints and internal deviations.  Partner with investigation team to drive root cause identification and appropriate Corrective Actions.Assist with compiling monthly quality performance, metrics, trends and reportsConduct training sessions and assist to develop skill set for associates.  Includes cGMP training, new employee orientation training and other training as assigned.  Partners with the Training and Development Pillar team to drive training program.Maintain site Signature logSupport Pest Management Program by working with vendor during onsite visits.  Attend closing meetings with Maintenance function and vendor to ensure Work Orders are assigned and completed as needed.Support supplier qualifications and audits as assignedManage assigned product trials, raw material evaluation, conduct test, gather data, evaluate and summarize results, write technical reports and help develop work instruction, test methods and procedures as neededOther duties as assigned by QA Manager

 

Job Requirements:

Ability to work in a demanding, time pressured environment with tight deadlinesWorking knowledge of Lean / Six Sigma principlesExperience with ISO9001:2015, cGMP, food safety and HACCPExperience with internal audits, external audits, SPC, product specifications and CAPAStrong written, verbal and electronic skills to include training, data analysis and written reportsGood computer skills with experience using MS Office (Word, Excel and PP), MiniTab

Limited travel may be required 

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.