Prime Video is changing the way millions of customers enjoy video. Prime Video delivers premium content to customers through purchase and rental of movies and TV shows, unlimited on-demand streaming through Amazon Prime subscriptions, add-on channels like Showtime and HBO, and live concerts and sporting events like NFL Thursday Night Football. Amazon believes so strongly in the future of video that we've launched our own studio to produce original movies and TV shows, many of which have already earned critical acclaim and top awards, including Oscars, Emmys, and Golden Globes.

We are seeking a Senior Technical Program Manager to own end-to-end beta testing for Prime Video’s highest-profile, customer-facing initiatives. This includes building and executing large-scale beta programs by leveraging resources across the Prime Video business. The role requires hands-on program management skills, passion for technology, and strong leadership skills. As a Senior Technical Program Manager, you will be responsible for driving interactions between teams across Amazon, defining and influencing business and technical requirements from internal and external stakeholders, driving project schedules from concept to launch, and communicating with engineering teams and senior leadership.

The scope of the role includes interfacing with all teams within Prime Video and many other Amazon teams. Within Prime Video, this includes the teams that develop our playback experience and the teams that provide core functionality, such as sign-up, search, browse, personalization, and localization. Beyond Prime Video, this includes Prime, Payments, Kindle, Alexa, and more. You’ll play a key role in improving the experience on Prime Video’s global website, PrimeVideo.com, which is available in over 200 countries and territories. You’ll also get opportunities to travel internationally to interact directly with customers in strategic markets. As a core stakeholder in product development, you’ll work on Prime Video’s most exciting new customer-facing features in the beta and pre-beta phases. You will have the freedom to explore your own ideas and the reward of seeing your contributions benefit millions of Amazon customers worldwide.

Do you enjoy watching both live and on-demand video? Do you enjoy playing with the latest video-enabled devices? Are you motivated to constantly improve the video streaming experience? Are you excited to change the way customers consume video in the future? Do you want to play a key role in building the world’s leading global video service? If you answered yes, we’d love to have you on our team.

Key job responsibilities
- Managing and prioritizing work related to testing Prime Video’s latest unreleased products.
- Driving effective, efficient communication and collaboration for projects that span multiple functions within Prime Video and teams throughout Amazon.
- Interacting with and influencing Product Managers, Vendor Managers, Technical Program Managers, and engineering teams to define and deliver complex initiatives.
- Anticipating bottlenecks, managing escalations, making tradeoffs, and balance business needs vs. technical constraints.
- Developing and driving requirements both technical and non-technical for beta testing tools and systems
- Defining efficient, repeatable processes that can enable the business to scale.
- Taking large, complex projects and breaking them down into manageable pieces.
- Interpreting customer feedback and using the analysis to drive product improvements.
- Developing and disseminating critical project and program information to stakeholders.
- Building scalable tools that allow the team to automate repeatable work product.

A day in the life
Running betas, building out/managing team scaling projects & initiatives, helping upskill non-TPM team members.

About the team
The mission of the Prime Video Global Beta Team is to raise the bar on product launch quality, and influence the product roadmap to delight Prime Video customers. We do this by running betas for pre-release product/feature/service to gather insights and feedback across devices, geographies, and real-life environments for our Product and Engineering partners through betas.