Amazon Photos helps consumers preserve, organize, share, and relive their memories. The service comes with unlimited photo storage for Prime members with apps available on iOS, Android, Web, Desktop. The service is also integrated into Alexa devices such as Echo Show and Fire TV. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great memories product.

We are seeking a highly motivated, customer-focused Senior UX Designer to join our growing Amazon Photos Design team. As part of the team, your emphasis will be to craft delightful and innovative ambient and lean-in memories experiences across Echo Show and Fire TV devices.

Are you interested in joining the team to lead Amazon Photos’ next innovation?

Who you are:
You are a senior designer with experience working on real products that people use every day. You love the creative process, are photos-obsessed and systems-thinking. You are an organized self-starter that can deal with ambiguity and are always on the look out for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting - and defending - your ideas to other designers, product managers, engineers, and company leaders. You’re hungry to apply your superior user experience and information architecture skills, visual design flair, problem-solving abilities, and soft skill expertise. You understand the value of user testing and prototyping, and thrive in a fast-paced environment. Above all, you are passionate about solving real problems for real people through research, design, and iteration.

Key job responsibilities
- Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements
- Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings
- Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes
- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects
- Know your customer and delight them with your inventions
- Partner with your teammates in Product and Engineering, and collaborate on your ideas
- Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions
- Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team
- Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches
- Follow up on your live designs with testing and iteration
- Have fun! Design is a dream job and you should be doing your very best, most rewarding work

A day in the life
- Partner with Product and Engineering team members, as well as fellow Designers on the team and collaborate on ideas.
- Plan and conduct usability testing and customer research to inform iterations, as needed.
- Design conceptual wireframes, high-fidelity mockups, flow diagrams, sketches, interaction specifications, and functional prototypes.
- Present CX ideas to stakeholders and leaders.
- Develop and nurture relationships across teams and disciplines within Photos and/or external partners to promote collaboration and efficiency for Amazon Photos projects.
- Have fun!

About the team
We are all grown-ups, respected equally. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback.

Nobody will have the same depth of knowledge, experience and domain expertise you have for your current work. As the owner of the experience, you will have a leader who clears a path for you, and a team of peers to rely on for dialog and support.

The Design team meets weekly to share our work with one another, share good news, and laugh a little. Sometimes a lot.