We’re the Devices & Services Design Group at Amazon. Our team drives design innovation, delivering Echo, Fire TV, Fire Tablets, and more. We work on the Echo Show family of products, designing on-the-go productivity and entertainment experiences. Together, we’re meeting the future head on through our Devices Human Interface Guidelines and product strategies.

We are seeking a Sr. UX Designer to help drive the vision, definition, and design of multi-modal experiences across various devices. In this role, you will significantly impact our product-level customer experience and design strategy. You'll deliver solutions for difficult design and technical problems, applying best practices to achieve optimal customer outcomes. Collaborating across teams, you'll incorporate both user needs and technical constraints into your designs. You'll improve and help adopt design patterns and processes, participate in cross-team reviews, and synthesize data to inform your solutions. Your strong communication skills will be crucial in conveying complex decisions to partners.

Key job responsibilities
- Design beautiful, useful, and desirable user interfaces and experiences in a team environment
- Create user-centered designs by considering market analysis, customer feedback, and usability findings
- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements
- Design the UI architecture, interface, and interaction flow of applications and experiences
- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes
- Develop and maintain detailed user-interface specifications and design patterns
- Develop and maintain documentation of customer behaviors, motivations, and daily habits.
- Work with project managers to plan projects for effective delivery while maintaining high standards for design
- Be a passionate and effective advocate for design with non-design audiences
- Write effectively to communicate design rationales and benefits to Amazon customers
- Use analytics and data to drive design decision making to best serve our customers

A day in the life
You will create a variety of deliverables, including wireframes, prototypes, user-flows, high-fidelity mockups and specs to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. You will collaborate on a daily basis with a world-class, multi-disciplinary team of design, product, and engineering professionals working on some of the most challenging problems at Amazon today.

About the team
You will join a team of full stack designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross functionally to craft scalable, cohesive, and usable multimodal solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best everyday.