Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do This is an exciting, strategic role that combines the competencies of value selling, strategy consulting, and program management. In this role, you will work closely with our Sales leaders and Marketing teams to ensure sellers are successfully engaging with customers and prospects. This role will support scaling our self-service platform which includes developing and maintaining value models and assets, performing data analysis, and enabling the field to effectively use the platform. The role will also give an opportunity to directly support active sales engagements and build the business value proposition, including developing a strategic account plan, formulating a value hypothesis, building a business case justification, and crafting a compelling value proposition and proposal to C-Level executives. This position is an individual contributor role reporting to the Sr. Manager, Solutions Consultant. Responsibility Work closely with the Value Management team, prospective customers, Sales, and Marketing to understand how Docusign helps customers meet their strategic objectives by identifying key business drivers (metrics) and building robust models quantifying their respective value Identify target operational and financial metrics impacted by Docusign solutions and use these metrics to develop Return on Investment, Total Cost of Ownership (TCO) models to quantify the strategic value of Docusign's System of Agreement platform Conduct thorough industry and account research and analysis Conduct and facilitate internal and external research and discovery around customer business processes, market trends, and mapping as is vs. to-be business processes across a wide range of companies and industries Benchmark Docusign customers regularly for standard methodologies and value achieved Manage our benchmark database Support qualitative and quantitative analysis of specific sales opportunities Build a framework and facilitate the aggregation of industry data generated by the sales team to be added to the knowledge base and redistribute to support future sales efforts Process and analyze use-case data collected by pre and post-sales teams to Build performance models and standard graphics to reflect value impacts Document qualitative and non-quantified benefits and impacts Build impactful presentation templates that articulate the value of Docusign and drive executive-level engagement with targeted opportunities to Validate messaging is aligned with customer value themes to Incorporate customer-specific data points and findings Review for consistency and completeness of messaging Build reusable assets to help scale the team's reach across the greater field organization of Harvest “best practice” techniques used across regions to provide tactical support for targeted opportunities Understand what is the best and/or most recent collateral for a given industry and manage a library of Value Team assets include items such as spreadsheets, presentation templates, case examples, and customer stories Analyze and report on the effectiveness and impact of the Customer Value Program Coach sales teams on Value Selling and use of our value selling platform Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of professional experience within Sales/Industry Solutions/Value Engineering or Business Transformation roles BA/BS degree in a quantitative field (business, finance, economics, math, engineering, marketing) or related area Fluent English and Portuguese Preferred 2+ years of management consulting experience; experience leading engagements a plus Quantitative analysis, financial modeling, storyboarding, strategy development skills Demonstrated skills in design and facilitation of executive-level workshops Excellent executive presentation and communication skills Willingness to work across multiple functions, fields, cultures and geographies in a highly collaborative and engaging fashion Strong track record of building and maintaining effective customer relationships A self-starter who thrives in a high growth, fast-pace software company Willingness to travel as needed (travel less than 30% typical) Strong analytical skills, including mastery of data analysis tools (e.g., Excel, SQL, Tableau, etc.) and experience with Salesforce.com platform and reporting capabilities Product management experience as well as Program management, including communication, driving user adoption and enablement a strong plus Spanish knowledge is a plus Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-GS1