Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Dealerboards, call center, Telephony, Mobile and Zoom communications. The role will ensure that all of the voice recording systems are in compliance with HSBC internal standards as well as complying with external regulatory obligations.

As our Sr. Voice Recording Engineer you will:

Maintain robust, effective and fault tolerant designs for all owned servicesProvide 24 x 7 support and rapid resolution of all service affecting issuesVigorous prevention of recurring issues and rapid root cause analysis and resolutionSolid vendor and contract management and oversightStrong commercial management and provision of cost-effective Trade Floor services Provision and adherence to all standards and practices and resolution of any audit issuesIdentiy and implement of new and emerging technologies which enhance HSBC value

For this role, HSBC targets a pay range between $131,900.00 and $197,800.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.