Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The role

Foster a Site Reliability Engineering culture by sharing best practices, approaches, documentation, and code across engineering teams. Automate manual tasks or system components where applicable, increasing operational efficiency. Troubleshoot and resolve complex issues in cloud-based SaaS and on-premise environments, focusing on OS, networking, and databases. Manage live production incidents, debug/troubleshoot application and infrastructure problems, and implement SRE best practices. Monitor and enhance the performance and stability of applications, driving the implementation of solutions. Conduct system analysis and configuration management, developing system software improvements for performance, availability, and reliability. Design, develop, and maintain software and systems to increase product reliability, observability, and organizational efficiency. Collaborate closely with software engineers and QA teams to ensure system responsiveness to performance, security, and availability requirements. Document system knowledge, create runbooks, and ensure critical system information is accessible. Manage and monitor deployments, orchestrations of servers, Docker containers, databases, and backend infrastructure. Stay current with security trends and proactively identify, diagnose, and solve complex security issues.

 

What you’ll bring

 

Bachelor’s Degree in Computer Science or related field; or equivalent combination of education and experience. 15+ years of experience in full-stack application support, DevOps, or SRE roles. Proficiency in JavaScript, TypeScript, and web development technologies. Expertise in scripting languages like PowerShell and/or Python. Experience with Resilience Frameworks, Design Patterns, and Chaos Engineering. Ability to explain complex technical scenarios clearly to all organizational levels. Knowledge of DevOps methodologies, CI/CD concepts, and tools such as Jenkins, CodePipeline, Puppet, Ansible, etc., is a plus. Experience with public cloud platforms (AWS, Azure, GCP) and delivering projects on these platforms is a plus.

 

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

#LI-YM1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.