Business Function: Technology

Department: Data Services  
Location: Nashville, TN 

We are seeking a driven, highly motivated Authentication Engineer looking to design and implement enterprise-wide authentication and authorization capabilities and services at Asurion.  They work as part of a cross functional team to design and implement solutions for new and existing systems and applications, ensuring seamless access for users while maintaining security controls.  Asurion offers a large, fast paced, multi-cloud environment that provides opportunities to use and gain exposure to the latest cloud services and technologies.

 Essential Duties and Responsibilities:

Implement and support enterprise access management solutions, including authentication, authorization, and single sign-on (SSO) mechanisms for a global organization.Collaborate with cross-functional teams to design and implement solutions with existing systems and applications, ensuring seamless access for users while maintaining security controls.Conduct regular security assessments and audits of services to identify and remediate vulnerabilities, ensuring data confidentiality, integrity, and availability.Stay updated on emerging technologies and industry trends in identity management, evaluating their potential impact and relevance to the organization.Provide technical guidance and support to teams on issues, troubleshooting and resolving complex problems as needed.Participate in incident response and Security incident management activities, assisting in the investigation and driving resolution and root cause.Create and maintain configurations, processes, and procedures to effectively transfer and maintain knowledge within the organization and supporting solutions throughout their lifecycle.Provide quality customer service through excellent communication, feedback, and follow-through.Drives resolution of complex problems and recommends capacity, performance improvements and cost savings where feasible.Facilitates understanding and agreements among multiple stakeholders to resolve system and applications interfaces and interoperability concernsServes as an escalation point as needed during critical and/or high impact issuesPromotes and models Asurion’s Core Values

Here’s what you’ll bring to the team:

Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or equivalent experienceFive or more years of experience in implementing and supporting authentication and authorization processes using a variety of technologies such as Ping Identity PingFederate, PingID, PingOne Protect, Microsoft Active Directory, and Azure Active Directory/Entra IDExtensive knowledge of authentication, authorization, and related protocols such as SAML 2.0, OAuth 2.0, OpenID Connect, LDAP (Lightweight Directory Access Protocol), Kerberos, RADIUS (Remote Authentication Dial-In User Service), SCIM (System for Cross-domain Identity Management), FIDO2Working knowledge of directory services products such as Microsoft Active Directory, Azure Active Directory/Entra ID, Google Workspace Directory, Amazon CognitoFamiliarity with scripting languages such as Python, PowerShell, etc. and Infrastructure as Code frameworks such as Terraform and CloudFormationAbility to effectively communicate and articulate strategy at the CXO levelsExcellent communications skills and experience working externally with customers and partnersStrong relationship management skillsDedication to continuous improvement, security process engineering, and operational excellenceStrong problem solving and collaboration skills with demonstrated ability to explain complex technical concepts to a variety of audiences for the understanding of all involvedEtc.