Our Team
The International Technology organization works with Walmart International which includes more than 5,900 retail units, operating outside the United States with 55 banners in 26 countries such as Africa, Argentina, Canada, Central America, Chile, China, India, Japan, Mexico and United Kingdom. We work on technologies that intersect a wide variety of business models for grocery, general merchandise, and the warehouse format. Our focus is to build a continuous, seamless, omni-channel customer experience across physical stores, eCommerce, and mobile commerce, that is unique to Walmart and sets us apart from our competition. We are building grounds up platforms and products using cutting edge technology. We provide unique opportunity to fully own the end-to-end tech transformation.
As a part of the Accounts team within the International Technology organization, you will be a part of a team that works across managing User Registration, Login and User Security across different markets building features and capabilities that form the cornerstone of enabling a seamless Walmart shopping experience.
Your Opportunity
As a part of the Accounts team, you will be focused on driving a seamless User Registration and Login experience. You will simplify and enhance customer login experience by enabling different modes of identifying customers across Store and ecommerce and also providing state of the art login mechanisms to promote a seamless login experience. You will do all this while keeping in mind the need to maintain the highest standards of user trust and security, ensuring user privacy and being compliant to international laws for user consent and information sharing. You will be working very closely with some brilliant product, design and technology minds that shape consumer behaviours which will eventually drive brand loyalty to Walmart.
Responsibility
Identifying product driven solutions to drive scalable, sustainable & high velocity growth at each stage of the customers lifecycle across all of Walmart's international markets.
Collaborate extensively with international market stakeholders to define a coherent backlog to build a state of the art user identification and authentication systems.
Coordinate with team of product managers and analysts to plan and deliver the roadmap to meet business objectives.
Work closely with other product managers to help define product requirement definitions, identification of key metrics, research, metrics analysis.
Work with other analysts, engineering, design, and other Walmart partners to define the data requirements, measurement methodologies and influence UX for all customer engagement initiatives.
Work with Business team to get the right set of requirements prioritized and assist them in identifying right set of KPIs which can be measured once the Product/feature goes live.
Engage key stakeholders, working closely with cross-functional leaders and other product leaders in multiple product areas to build enthusiasm for the product vision.
Conduct industry and competitive analysis to understand the emerging seller and customer behaviour trends in ecommerce industry to identify new opportunities.
Conduct customer research to define customer segments and identify needs to inform product roadmap.
Manage project ambiguity, complexity, and interdependencies in an organized and structured way and willing to do what it takes to make our product successful.
Our Ideal Candidate
Our ideal candidate is a customer-centric, fluent in analytics, design thinker, self- motivated individual focused on solving customer problems. They have a strong sense of product ownership coupled with a strong passion for technology and innovation. They are excellent communicators and build strong cross-functional relationships, internally and externally. They are results-oriented and demonstrates a strong bias for action. Good communication and presentation skills is a must have taking into consideration the business team and core team members across multiple geographies.
Desirable Qualifications
Bachelor's degree in Computer Science, engineering, or related field. MBA from a premium institute will be an added advantage.
6 to 8 years of experience in Product management.
Experience in handling user accounts and security on eCommerce platforms would be strong plus. Exposure to marketplace models, omni-channel experience would be an added advantage.
Exposure to user authentication protocals like Oauth 2.0, SAML, etc. is a bug plus.
Domain knowledge of understanding user behaviours, ecommerce, omni-channel retail, customer lifecycle orchestration, marketing technology would be a big plus.
An entrepreneurial drive and demonstrated ability to drive stretch goals in an innovative and fast-paced environment while building scalable solutions across different geographies.
Ability to leverage a variety of techniques to influence various team members and stakeholders being deeply familiar with quantitative, qualitative, market research and experimentation.
Strong oral and written communication skills are crucial, proven ability to influence others internally and externally.
Working with distributed teams across different geographies is desirable.
Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
Must be able and willing to think and act strategically and tactically
Our Company
If you’re thinking ‘scale’, think bigger and don’t stop there. At Walmart Global Tech, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience. Take a regular day at Walmart Global Tech and match that with 260 million customers a week, 11,695 stores, under 59 banners in 28 countries and e-commerce websites in 11 countries. That’s Walmart Global Tech for you. With revenue of $500+ billion, Walmart employs approximately 2.3 million associates worldwide. We innovate to deliver a simple and seamless experience for our customers solving some of the biggest and most complex problem in the retail world. As our customers evolve and adapt, we are taking it a few notches further here. We’re changing what customers can expect from the experience of shopping, from the physical stores, to mobile, social and even online; we’re not just ready for the future of shopping, we’re re-defining it.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Bachelor of Science and 5 years' product management experience OR Master of Science and 2 years' product management experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India