Albany, NY, 12260, USA
1 day ago
Staff Development Specialist, Agency
About Our Organization: St. Catherine’s Center for Children is a leading non-profit organization located in New York’s Greater Capital Region. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. We offer residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. Our spectrum of services for children, families and individuals suffering from the lasting effects of abuse and neglect, family instability, mental illness, homelessness and other ongoing traumas, is continuing to grow. St. Catherine’s employs more than 300 full and part-time staff, and we are committed to cultivating a culture where all employees can bring their authentic and best selves to the workplace. Our DEI-B initiatives are designed to support and build a more equitable, inclusive and diversified workplace, one which exemplifies true respect and dignity. Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Position Overview: The Staff Development Specialist facilitates training in classroom and virtual settings. The Staff Development Specialist will assist the Director of Staff Development in organizing, scheduling and conducting a variety of training programs, and will also assist with facilitating completion of required online trainings for new employees, as well as update trainings for existing employees, to meet program compliance standards. This position reports to the Director of Staff Development. Duties & Responsibilities include, but are not limited to: + Serves in a role on a Diversity, Equity, Inclusion, and Belonging committee to carry forward with DEIB initiatives already in place as well as implementation of additional DEIB initiatives according to what is agreed upon as part of the strategic planning of the agency. + Coordination and facilitation of Supervisory and Leadership Training for both new and existing supervisors. + Works with the Director of Staff Development and program leadership in the development of trainings to be used where and when needed, specific to the needs of those program areas. + Facilitates of a variety of training programs including, but not limited to: Restorative Practices, Motivational Interviewing, Critical Time Intervention, Grief and Loss, Boundaries, Narcan Administration, and Trauma Informed Care. + Serves as one of the agency’s professional development trainers, providing training in Cornell University’s Therapeutic Crisis Intervention, CPR/First Aid, Medication Administration. + Responsible, with the Director of Staff Development, to maintain a current record of all training completed and in need of completion, in advance of expiration so that no employee is behind in required trainings and St. Catherine’s remains compliant with the regulations of its governing bodies. + Responsible to assist with notification of training needs to employees, department heads, and the Director of Human Resources, on a monthly basis, or more frequently, as needed to ensure proper communication of training needs is being provided and followed up. + Coordinates/oversees/facilitates completion of all required trainings for new employees and updates/refreshers for existing employees as necessary to meet compliance standards. + Assists the Director of Staff Development with development and coordination of an annual calendar of training. The calendar is updated semi-annually and includes the training sessions necessary to enable staff to meet the training requirements specific to their positions and to improve service delivery to clients. + Together with the Director of Staff Development and Associate Executive Director of Youth in Care, as well as IT staff, maintains the training department’s online accessibility. + Under the direction of the Director of Staff Development, and under the oversight of the Associate Executive Director of Youth in Care, and the Deputy Executive Director for Continuous Quality Improvement, ensures that training needs identified through the quality assurance program are addressed. + Seeks and maintains fluency in program evidence-based practice initiatives to the extent that they are necessary to inform the delivery of agency trainings. + Assists with oversight of evaluation/testing procedures for TCI, CPR/First Aid and Medication Administration certification of staff, as needed. + With the Director of Staff Development, communicates the results of training certifications to the Director of Human Resources and program leadership. Brings to the attention of these individuals any concerns or deficiencies noted during training. + Additional position-related duties and responsibilities as assigned by the Director of Staff Development. Essential Functions: + Demonstrated capacity to communicate by oral and written means in a clear and articulate manner. + Articulate public speaking is essential to deliver important content to a variety of employees. + Ability to present, demonstrate, assess and constructively critique participants’ knowledge, skills and comprehension or training content. + Ability to model behavior management and crisis de-escalation strategies for staff. + Capacity to travel to various agency locations to provide training activities. + Ability to modify delivery of training content based on the audience’s level of knowledge and understanding. + Capacity to carry out written documentation required by St. Catherine’s policy and as required by regulating agencies who have oversight responsibility for St. Catherine’s programs. + Ability to understand, communicate, represent and carry out the mission, values, philosophy and policies of St. Catherine’s Center for Children. + Ability to work effectively in a shared decision-making model as a team member, listening attentively to others sharing opinions and perspectives, and resolving disagreements respectfully; and also working independently on various tasks. + Ability to interact with a wide range of people, including those who are culturally and socio-economically diverse, as well as people with various developmental and functional levels. + Ability to function well in a high-paced and at times, stressful environment. + Excellent organization, planning and time management skills; Ability to effectively manage (in a timely manner) the varied tasks of the position. + Ability to work collaboratively with other personnel/service providers or professionals. Position Requirements: + Associate’s degree required; Bachelor’s degree preferred. Relevant combination of education and experience may be considered. + Demonstrated training and group presentation skills are required. + Previous experience working in a human services agency is a plus! + Clean and Valid New York State Driver’s License; actively licensed for at least one (1) year with reliable transportation preferred. + Above average proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and secure Internet practices. + A professional record of integrity, proven reliability, and dependability. + A compassionate, positive, warm and caring mindset is highly desirable. + Ability to work flexible hours, outside of scheduled work hours, when necessary. + Must possess excellent communication skills, including the use of telecommunications systems as well as face to face. + TCI Trainer certification and experience using TCI strategies and techniques with children who exhibit emotional and behavioral difficulties is highly preferred. + Current Red Cross First Aid/CPR/AED Instructor certification preferred. + Excellent organization, planning and time management skills. + Strong communication and interpersonal skills, and the ability to build strong working relationships with regulatory bodies. + Experience with electronic learning management systems is a plus! + Ability to function well in a high-paced and, at times, stressful environment. + Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude. + Demonstrates qualities of patience, flexibility and adaptability; and capable of exhibiting empathy for those in crisis. + Ability to exercise ethical, sound independent judgment and discretion; and handle sensitive data with strict confidentiality. + Ability to pass required pre-employment background checks, including CBC fingerprinting, is required. What We Offer*: + Competitive Pay with an Excellent Benefits Package + Health Insurance options*: Medical, Dental and Vision + $600 Well-being Reimbursement Benefit* + Generous Combined Leave Time and Loads of Paid Holidays*! + $500 Employee Referral Bonus* + We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program* + Pension Plan with Aggressive Agency contribution* + Life Insurance – Automatic Benefit at no cost to employee + Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate + Tuition Reimbursement* + Travel/ Mileage Reimbursement* + Professional Development & Career Growth Opportunities + Our Commitment to Diversity, Equity, Inclusion & Belonging + The Comfort of a Business Casual Environment. *To qualify, certain conditions may apply Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks! EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. Monday through Friday; 9am to 5pm with flexibility as needed
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