About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

Job Overview

The NGIPS team supports a critical datapath component: the cloud IPS service which is a key foundational technology of Threat services in Netskope’s SASE and Cloud Firewall solutions.  We are a team of software engineers focused on design, developing, testing the IPS service as well as monitoring & improving the IPS service in production. If you are passionate about solving complex problems and developing cloud services at scale, we would like to speak with you.

As part of the security efficacy team, you will be responsible for ensuring the IPS production services are running smoothly and optimally in production. You will help to enhance and use the service monitoring dashboard and alerting tools to proactively identify production issues.

What’s in it for you

You will be part of a high caliber engineering team in the exciting space of cloud service monitoring and management. You will have an opportunity to work on hybrid cloud (On-prem cloud, AWS, Google Cloud) and work with cutting edge tooling like kubernetes, docker and more.  You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.

Job Responsibilities

Develop innovative ways to smartly measure, monitor & report service health Build and develop monitoring tools and dashboards Daily monitoring of service health and performance in production datacenters and generating trends and status reports. Closely work with the engineering team to solve scalability and performance issues.

Required skills and experience

8+ years of experience troubleshooting Unix/Linux platforms/systems in production Experience in managing a large-scale web operations role Experience in one or more of the following: Python, Linux scripting, Perl, C, C++ Experience with algorithms, data structures, complexity analysis, and software design Hands-on working with private or public cloud services in a highly available and scalable production environment. Experience in monitoring production services and systems  Good understanding of TCP/IP and Networking technologies Excellent analytical, debugging & problem-solving skills. Prior experience with Intrusion Prevention Systems and Firewalls is highly desired. Experience with AWS, Azure, or GCP AND Cloud Technology (Docker, Kubernetes, Opensource technologies) is a plus. Experience with linux shell operation, shell scripting. A good understanding of security products like SWG, Web proxies, or cloud security solutions is a big plus. Experience with continuous integration and deployment automation tools such as Jenkins, Ansible etc. Knowledge of distributed systems a big plus

Preferred Qualifications

BS or MS in Computer Science or equivalent technical degree or related practical experience

Additional Skills

Great written and verbal communication Previous experience working with geographically-distributed coworkers. Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, developers, etc

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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