You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

We are seeking a dynamic and forward-thinking Staff Engineer to join the Global Servicing Group Technology team at American Express. As a key member of our organization, you will be responsible for driving technological innovation, architecting scalable solutions and collaborating with Enterprise Architecture team to implement API Strategy, Cloud Strategy, Data Strategy and other EA Frameworks within the portfolio.

The ideal candidate will have a proven track record of designing and implementing cutting-edge systems, a passion for emerging technologies, and a commitment to driving excellence in a fast-paced, global environment. 

Objective/KPI Definition

o   Partners with stakeholders to define and align on strategic objectives and envision the future to meet the enterprise strategies.

o   Balances competing priorities and ensures alignment with organizational goals

•      Cross-Functional Strategic Alignment

o   Leads cross-functional solutioning, guiding engineering and integration teams while collaborating with third-party vendors for advisory support.

o   Works with PD&I to plan proactive and reactive Platform Health, incorporating alignment with Council priorities

o   Works with Engineering Directors to implement proactive and reactive Platform Health

•      Continuous Process Improvement & Quality Assurance

o   Leads efforts to integrate CI/CD tools, automating testing and deployment for faster, more reliable delivery cycles

o   Dedicates 25-35% of time to direct coding and technical development, ensuring that solutions meet high standards for quality and functionality

o   Leads Research & Discovery efforts of new capabilities and technology

o   Hosts Design Reviews with architects to ensure solution quality and compatibility

o   Create and manage the Solution Design Playbook and standards for the portfolio

Value-based Optimizations 

o   Identifies capabilities and functionality that can be shared across solutions within the portfolio, streamlining their delivery and maintenance

o   Support strategic decisions on whether solutions should be developed inhouse, purchased as a commercial product, or configured within an existing solution

o   Search for synergies within the portfolio demand to identify opportunities to automate delivery efforts across teams / applications

Qualifications

·         Bachelor’s or master’s degree in computer science, Engineering, or related field.

·         Proven experience as a technical leader or Staff engineer in a large-scale, global organization.

·         Strong expertise in system architecture, design patterns, software development best practices, Cloud, AI/ML

·         Proficient in multiple programming languages and technologies.

·         Excellent communication and collaboration skills.

Preferred

·         Experience in the financial services industry.

·         Knowledge of emerging technologies such as GenAI, ML, blockchain, and cloud-native architectures.

·         Familiarity with Agile/Scrum methodologies.

If you are passionate about shaping the future of technology in the financial services industry and thrive in a collaborative, fast-paced environment, we invite you to apply for this exciting opportunity to contribute to the success of American Express and its customers.

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.