The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Braintree Edge team manages a critical load balancing and proxying service, ensuring high availability and reliability for Braintree's global API access. The Staff Engineer role involves contributing to system architecture, technical design reviews, and team productivity improvements. Key responsibilities include performance monitoring, collaboration with engineering teams, maintaining documentation, and enhancing security practices. The ideal candidate has 5-7 years of software development or DevOps experience, proficiency in Unix command line and shell scripting, familiarity with infrastructure-as-code tools, and a strong understanding of distributed systems and cloud architectures, particularly within AWS and Kubernetes environments.

Job Description:

About the Team 

The Braintree Edge team manages a load balancing and proxying service at the forefront of the Braintree infrastructure. Our mission is to develop a best-in-class entry point for fast, reliable access to Braintree APIs on a global scale. The services provided by this team ensure high availability for the Braintree products that merchants use to process payments and more. We continuously focus on optimization, scalability, and stability. Our technology stack primarily consists of HAProxy with various load-balancing services, built on AWS, Cloudflare, and utilizing Kubernetes. 

 

As a Staff Engineer on the Team, You Will: 

Contribute to the continuous improvement of team productivity, agile processes, and methods to enhance efficiency. 

Actively participate in system architecture discussions and technical design reviews to ensure the scalability, reliability, and security of Braintree. 

Collaborate closely with the team’s tech lead and architects to advance large initiatives. 

Introduce advanced performance monitoring and alerting systems to proactively identify and address potential issues. 

Work alongside engineers both within and outside the team to develop and enhance our services. 

Collaborate and integrate with multiple engineering teams effectively. 

Gain a comprehensive understanding of all of Braintree’s external APIs to inform architecture decisions. 

Trace bugs and errors across multiple systems, including those you do not own, sometimes on behalf of customer-facing teammates. 

Improve and maintain thorough documentation for all systems and processes to facilitate knowledge sharing and onboarding. 

Drive team discussions on technical strategy, system architecture, and component design. 

Strengthen security practices and conduct regular security audits to ensure the infrastructure's robustness. 

Participate in all stages of the software development cycle, including the design and development of significant new architectural systems and improvements. 

Develop and maintain technical documentation. 

Participate in a 24/7 on-call rotation for the services we manage. 

 

Minimum Requirements: 

5-7 years of software development or DevOps experience. 

Excellent verbal and written communication skills. 

Proficient in using the Unix command line. 

Skilled in at least one shell scripting language (e.g., Bash). 

Familiar with at least one infrastructure-as-code tool or configuration management system (e.g., Terraform, CloudFormation, Puppet, Ansible, etc.). 

Strong understanding of distributed systems and cloud architectures. 

Exceptional skills in solving complex technical problems. 

Experience in operating a network edge system at scale. 

Familiarity with AWS services, including NLB, ALB, Route 53, Elastic IP, EC2, etc. 

Proficient with Kubernetes. 

Background in working within a large engineering environment, coordinating efforts across multiple teams, and leading organization-wide projects. 

Ability to present technical problems to non-technical audiences. 

Additional Job Description:

Subsidiary:

Braintree

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$84500 to $204600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.