This role is onsite at our New Castle, DE location and will transition to our new site location in Newark, DE in 2025. This role is worksite dependent and can only be performed onsite.

The shift for this position is Monday-Friday 8 am-5 pm ET.  May occasionally need to flex schedule to support business needs or respond to rare on-call patient needs.

POSITION SUMMARY
The Pharmacist Manager is responsible for the managing the day-to-day operations of a team of Pharmacists and Technicians. Day to day operations include
fulfillment/dispensing of specialty medication and related ancillary supplies. Monitors productivity and performance standards, plans and directs workflow and project assignments. Oversees production volume to ensure service standards are met. Identifies and assists in resolving recurring issues impacting team key metrics. Provides input and recommendations for performance management and employee development. Conducts hiring, training and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. Recognizes and recommends operational improvements.

ESSENTIAL FUNCTIONS

Manage day to day prescription dispensing in the fulfillment center.

Schedule and monitor staff and day to day workflow. Develop employee’s skills, evaluate performance and provide feedback. Oversees resolution of employee relations. Conducts hiring, training and evaluation of staff.

Develop, track and monitor employee’s compliance to quality, service and production standards.

Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Senior Pharmacy Manager in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality and professional issues. Work in production as needed.

Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects.

Other special projects and tasks as assigned.

Serve as PIC delegate as needed

Serve as clinical lead for client meetings and tours

QUALIFICATIONS

B.S or Pharm. D. in Pharmacy

3-5 years relevant experience

Home Infusion/Specialty Pharmacy experience preferred

Pharmacist License in good standing in the state in which the facility is located

Willing to obtain additional non-resident pharmacist licenses to serve as back-up to pharmacy PIC

PC skills including proficiency in Microsoft office

Good organizational ability; Strong attention to detail; Ability to work in fast-paced production environment; willingness to work a flexible schedule based on business needs.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.