As a Staff Site Reliability Engineer within our Platform Domain, you will play a pivotal role in setting and executing on the technical strategy that ensures our platform's scalability, resilience, and security. You will collaborate closely with the Developer Experience (DevEx) and Site Reliability Engineering (SRE) team to integrate best practices and deliver high-quality features that provide unique business value. Your work will directly impact multiple Teams and Domains, shaping both immediate and long-term product decisions.

YOUR CHALLENGE: Technical Leadership: Develop and implement the technical strategy for the Platform Domain together with the engineering leadership, ensuring alignment with business objectives and industry best practices. Act as a thought leader in the areas of DevEx, SRE, and Security. Collaboration: Influence and guide the roadmaps of Teams within the Domain, collaborating with engineering managers, other Staff Engineers and Teams to achieve business-impacting goals while balancing local and broader organizational priorities. Impact and Vision: Define and communicate the tech vision for the Domain to both the team and the wider organisation. Lead delivery of large-scale, complex projects that span multiple Teams or Domains, with a focus on reliability, security, and operational excellence. Problem Solving: Tackle open-ended,  and ambiguous problems by determining priorities and defining both the approach and implementation plan in collaboration with the team. Ensure that technical trade-offs are meticulously evaluated to optimize customer value. Mentorship: Serve as a role model, mentoring and inspiring other engineers. Promote a culture of continuous improvement and knowledge sharing across the engineering organization. ABOUT YOU: Proven expertise in Site Reliability Engineering and a strong understanding of Developer Experience and Security best practices. Experience in influencing technical and product direction within a large engineering organization. Demonstrated ability to lead delivery of complex, high-impact projects through technical leadership or direct implementation. Exceptional problem-solving skills and the ability to prioritize complex, competing requirements. Good communication skills with a track record of effective collaboration across teams and organizational levels. Familiarity with industry standards and legal compliance in security and reliability (e.g., GDPR, SOC2) is a plus. MORE THAN A JOB:

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry. 

Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. Our offices in Berlin and Dubai serve as a central hub where employees come together to collaborate, build relationships, and participate in cultural events that reinforce our shared values. For our employees outside these geographies we promote having a hub life where our employees come together in their specific locations as we believe this plays a crucial role in supporting employee well-being, facilitating career development opportunities such as shadowing and mentorship programs, and nurturing a sense of belonging within our team. We are committed to creating a workplace where every individual feels valued, supported, and empowered to contribute their best work. Through our dedication to cultivating a strong company culture, we aim to drive engagement, productivity, and success across the organization as seen below:

Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.  Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days. Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!  Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options. Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too. Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025. Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

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