San Diego, CA, 92108, USA
4 days ago
Staff Product Manager - AI User Experiences
Overview Join the Digital Experiences team as a Senior Product Manager responsible for AI-driven user experiences on our support site. You will be tasked with utilizing artificial intelligence, customer empathy, data-driven logic, and copious creativity to build a UI framework for AI guided experiences that accelerate Intuit customers’ speed to benefit. We are looking for candidates with a strong track record of managing platform products, demonstrated experience in UI frameworks, deep technical understanding, strong execution capability, and a history of building strong business partnerships and delivering impactful business results. What you'll bring + Ability to develop and execute a successful product roadmap + Experience with Agile development and methodologies + Proven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web or mobile software product offerings + Strong project management skills, including the ability to think and lead complex projects simultaneously + Successful history of delivering customer-driven products designed to create a great customer experience + Experience with + BS or BA Degree preferred or equivalent work experience + 5+ years designing and delivering world-class platform products in a Product Management role, focusing on cross-functional, distributed teams. + Demonstrated understanding of front-end development, preferably work experience in front-end engineering + Experience with UI frameworks such as React, Angular, etc. + Passionate about using AI to power new and personalized customer experiences + Excels at stakeholder management and influencing across the organization + Track record in defining and delivering awesome products solving big customer needs. + Proven experience with successfully executing a multi-quarter roadmap for a multi-team, cross-functional organization + Demonstrated success in taking data-driven approaches and delivering impactful business results through experimentation. + Experience with Agile development and methodologies being the product owner + Passion for the customer - A Track record of working closely with customers and partners,of listening and taking a customer-focused approach to strategy and priorities + Excellent collaboration and initiative sequencing skills - leading execution across teams, influencing across organizations and geographies + Great communication skills - in small teams and larger group presentation formats + How you will lead + Define and deliver on durable requirements for building Generative AI-driven user experiences, including Tools, Libraries, Analytics solutions, and Paved Roads. + Prioritize the creation of new interaction patterns, components, and feedback mechanisms for Intuit’s Design System team. + Conduct Market research on Generative AI-driven interactions and evangelize innovative solutions across the organization. + Work with content teams on scaling best practices for GenAI voice and tone across Intuit. + Partner closely with Product Managers and teams from the different Intuit business offerings to understand the requirements and priorities, and to drive to a common goal. + Work closely with architects and senior engineers to design secure and scalable solutions while ensuring a frictionless user experience. + Take a data-driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress, and success across a cross-functional team. + Drive execution and delivery by managing dependencies and plans across a wide breadth of different teams working on GenAI services across Intuit. + EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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