At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all. **Summary** Grid Operations Performance supports PGE's real-time operators with policy, tool, and procedure development, operator training, compliance controls, transmission scheduling, and other functions. We help operators maintain employee and public safety, continuity of power, and the reliability of the Western Interconnection. Transmission Services Specialists are highly flexible problem solvers, often acting on their own initiative to enable transmission customers to use PGE’s system and to provide direct support to real-time operators, particularly Balancing Area Operators and Energy Imbalance Market (EIM) Operators. This position continues to evolve as PGE prepares for entry into the Extended Day Ahead Market (EDAM). ***** _We're hiring for a position open to both Staff and Senior level candidates. The level will be determined based on the successful applicant's qualifications, experience, and demonstrated skills during the interview process._ **Career Level Summary** Staff Level: P3 – Career Requires in-depth knowledge and experience Uses best practices and knowledge of internal or external business issues to improve products or services Solves complex problems; takes a new perspective using existing solutions Works independently, receives minimal guidance Acts as a resource for colleagues with less experience Senior Level: P4 – Specialist Requires specialized depth and/or breadth of expertise Interprets internal or external business issues and recommends best practices Solves complex problems; takes a broad perspective to identify innovative solutions Works independently, with guidance in only the most complex situations May lead functional teams or projects **Key Responsibilities** Staff Level: P3 - Career + **Analysis** Consolidates transmission and balancing area operation activities into reports for after the fact uses. Verifies that data are being updated and assets are scheduled correctly. Analyzes, identifies, logs, and escalates outstanding issues that could impact downstream settlements and reporting. Analyzes transactional data and updates from merchants, load serving entities, and other market entities. Analyzes market test results for all hours, annotates intervals with failed test results and reviews logs to identify causes. Performs market queries associated with operational or market disruptions. Acts as a liaison for data validation and reconciliation with adjacent balancing areas. + **Operations** Reviews, analyzes and verifies transmission interchanges are totalized correctly for day ahead and after-the-fact purposes. Reviews, approves or declines and, when necessary, counteroffers transmission reservations submitted by transmission customers. Manages and verifies the accuracy of any automated transmission reservation approval processes. Verifies real-time changes made to the day-ahead plan and resolves any inconsistencies. In the Extended Day Ahead Market, monitors and submits Day Ahead generation, load, and transmission schedules as the EDAM Scheduling Coordinator. Supports Balancing Area Operators, Energy Imbalance Market Operators, and Extended Day-Ahead Market Operators when real time issues are encountered. + **Software** Subject matter expert and administrator of OATI suite of products used by Grid Operations that includes webAccounting, webEIM, webTrans, webTag, WIT, and webOASIS. Manage user access, respond to real time operational issues, and update system to reflect operational changes or new projects. Represent Grid Operations in the vendor relationship. This includes contract awareness, upgrade testing and roll outs, and product troubleshooting. Use of CAISO market applications, Microsoft office applications, and other office productivity tools for daily tasks. Occasional use of PI for enhanced analysis and reporting. + **Reporting** Completes routine summaries, reports and forms on the use of PGE transmission and on the operation of the PGE balancing authority. Provides information for various accounting, billing, and compliance processes. Supports data requests associated with internal inquiries and external / audit inquiries. Posts applicable information to OASIS, including monthly ATC & TTC Annotations and monthly NITS DNR metrics. + **Planning** Assists in producing a day-ahead operating plan for PGE’s balancing authority, Energy Imbalance Market Operator, and Day Ahead Market Operator. Processes customer requests to use PGE transmission by reviewing, accepting and documenting generation dispatch submitted by generation operators, load forecasts submitted by load-serving entities and wholesale power transactions submitted by scheduling entities. Verifies the accuracy of the day-ahead operating plan by checking net schedules with adjacent balancing authorities. Submits planned transmission path outages as directed by outage coordinators. Regularly verifies that correct transmission operating limits based on ambient adjusted ratings are publicly posted, and troubleshoots any concerns with Grid Technologies and other groups. Posts gas pipeline capacity requests for day-ahead. Actively participates in internal projects such as resource integration, market enhancements, regulatory/operational changes, and system upgrades as a representative of Grid Operations. Represents PGE at regional working groups, reliability forums, market enhancement meetings, and other industry events as needed. Creates and assists in the creation of operating procedures, process guides, and job aides to assist Grid Operations. + **Compliance** Ensures compliance with applicable tariffs, regulations, laws, standards, and rules. Serves as a compliance subject matter expert. Provide data and reporting for oversight entities including WECC, FERC, NERC, OPUC. Investigates non-compliance concerns associated with PGE transmission and balancing area operations as needed. Provides training to real-time operators as required. Senior Level: P4 – Specialist. Includes the following responsibilities in addition to those listed at the Staff Level - P3 - Career: + **Analysis** Analyzes and reviews balancing area activities. Resolves outstanding issues that could impact downstream settlements and reporting. Researches and resolves missing data, and performs root-cause analysis. + **Operations** Researches and resolves issues with transmission interchanges. + **Reporting** Produces non-routine summaries, reports and forms on the use of PGE transmission and on the operation of the PGE balancing authority. Anticipates stakeholder needs and provides appropriate data. + **Planning** Resolves escalated issues from customer and other team members. + **Compliance** Analyzes emerging regulatory trends and changes and determines applicability. **Qualifications** Education/Experience/Certifications Staff Level: **Education** Requires a bachelor’s degree computer science, electrical engineering, information systems or relevant field of study or equivalent experience. **Experience** Typically, five or more years of utility experience in a reliability or related function. Experience with software administration or operational technology systems preferred. Senior Level: **Education** Requires a bachelor’s degree computer science, electrical engineering, information systems or relevant field of study or equivalent experience. **Experience** Typically, eight or more years of utility experience in a reliability or related function. Experience with software administration or operational technology systems preferred. **Competencies** Functional Competencies: (Staff/Senior) Advanced/Advanced knowledge of systems used in department Intermediate/Advanced skills in relationship building Intermediate/Advanced skills in facilitation Intermediate/Advanced knowledge of laws and regulations related to department operations Intermediate/Advanced knowledge of security protocols related to grid operations Intermediate/Advanced skills in technical writing Intermediate/Intermediate skills in process improvement Working/Intermediate skills in project management Intermediate/Intermediate skills in reporting and analytics Intermediate/Intermediate skills in user acceptance and regression testing General Competencies: Intermediate/Advanced skills in analytical thinking Intermediate/Advanced skills in consulting Intermediate/Advanced skills in business acumen Intermediate/Advanced skills in conflict management Intermediate/Advanced skills in consulting Intermediate/Advanced skills in prioritization and organization Intermediate/Advanced interpersonal skills Intermediate/Intermediate skills in influencing without authority **Physical, Schedule/Attendance and Cognitive Demands** Cognitive Level: Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.). Cognitive: Ability to adhere to set response times, deadlines and time-sensitive tasks Ability to follow accuracy standards Ability to follow through on decision-making tasks Ability to interact effectively and collaboratively within a team environment Ability to communicate and problem solve when under stress Ability to respond and adapt to frequent change Ability to accept and demonstrate self-awareness when provided constructive feedback Ability to discern feedback and acknowledge ownership of areas of improvement Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory Ability to process new information to be applied consistently to work tasks Schedule/Attendance: Ability to work long hours Ability to work a variable schedule Ability to report to work and perform work during periods of severe inclement weather Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance Ability to work shift schedule _[occasionally during outages]_ Ability to work on-call schedule _[occasionally during outages]_ Physical Capabilities: + Driving/travel/commute: Daily within service territory - Occasionally **(one to two times a month or less)** + Computer use (use computer regularly for entire work shift) Environment: + Office \#LI-CD1, **\#LI-Onsite** Compensation Range: $96,300.00 - $189,875.00 Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis. PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) . **Join us today and power your potential!** Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric. PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law. PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com . To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.