Job Posting Title:

Staff Software Engineer, ServiceNow

Req ID:

10087680

Job Description:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences — and we’re constantly looking for outstanding ways to improve these exciting experiences.

The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. We are responsible for the products and platforms that support Disney’s corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Staff Software Engineer, with a deep understanding of ServiceNow, to ensure that we are building the outstanding products and continuously maintaining and enhancing existing products to improve what differentiates us from others.

What You Will Do

Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debugging

Manage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycle

Design the component tasks of software development projects, and conceive and set technical architectural direction

Act as a peer group leader to and help train staff on Software Engineering standards and processes – serving as an escalation point for difficult problems and sophisticated inquiries

Required Qualifications & Skills

7+ years experience in a Software Engineering type role

Validated experience developing solutions on the ServiceNow platform, including Service Portals & Employee Service Center – preferably with multi-language and multi-region support

Ability to develop, create, and test server-side with advanced JavaScript, Unix Shell, and Windows PowerShell scripts

Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework

Knowledge of ITIL v3 or later and ITSM standard methodologies

Experience working in an outsourced IT environment and building strong collaborative vendor relationships

Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle

Effective communication, writing, collaboration, and executive presentation skills – with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomes

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Qualifications

Master’s degree in a related discipline

Experience within ServiceNow HR Service Delivery

Experience with the following platforms: SAP, Workday, SuccessFactors

#LI-JH8

The hiring range for this position in Burbank is $149,240 to $200,200 per year and in Seattle is $156,262 to $209,660 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Enterprise Technology

Job Posting Primary Business:

Core Systems & Platforms

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Orlando, FL, USA

Alternate City, State, Region, Postal Code:

USA - CA - 820 S Flower St, USA - WA - 925 4th Ave

Date Posted:

2024-06-07