Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

Visa's Observability Team ensures the effective monitoring and logging of the company's infrastructure and applications. Utilizing a variety of tools to provide comprehensive observability, which aids in proactively identifying and troubleshooting issues, enhancing system performance, and ensuring high availability.

Our latest project involves build in-house enterprise level log management solutions. We are seeking a highly skilled and experienced Staff Engineer to contribute to this initiative and lead the development effort. The ideal candidate will have a strong background in software engineering, a deep understanding of database systems, and the ability to influence and guide technical decisions.

 

Responsibilities

Architect and design high-performance, scalable, and reliable solutions for our Log managementsystem.

Collaborate with product managers and stakeholders to define requirements and deliverables, and translate them into effective solutions.

Lead technical discussions and make informed decisions on architecture and design.

Collaborate with cross-functional teams to ensure alignment of technical direction.

Provide technical guidance and mentorship to team members, promoting knowledge sharing and professional development.

Conduct code reviews and ensure the highest standards of code quality.

Identify and address performance bottlenecks and optimize system performance. Perform system and application performance tuning and optimization to maximize efficiency and scalability.

Collaborate closely with all business units to migrate their knowledge objects from Splunk to Log managementsolutions.

Evaluate all infrastructure changes/maintenance and determine potential for platform impact and identify mitigating steps.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications
- Bachelor’s or Master’s degree in computer science, or a related field.
- 6+ years of experience in software development with Bachelor’s or 4+ years with Masters
- Proficiency in Golang and Java.
- Good to have knowledge of C, C++, and Python.
- Extensive experience with observability tools such as Grafana, OpenTelemetry, Fluentbit, etc.,
- Extensive experience with database technologies, preferably Clickhouse or other columnar databases.
- Strong architectural and design skills.
- Proven ability to lead and influence technical discussions.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills.
- Experience with Ansible is an added advantage.
- Must have Unix knowledge.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.