Position Summary

The Staffing & Scheduling Coordinator is responsible for the management of staffing data collection and coordination of day-to-day scheduling practices. The Staffing and Scheduling Coordinator assists with system-wide efforts for staffing and scheduling standardization in alignment with the organizational strategic operating plan. The Staffing and Scheduling Coordinator is responsible for coordinating the day-to-day management of staffing and scheduling operations throughout the system. The Staffing and Scheduling Coordinator serves as a point of contact and resource specialist for staffing, scheduling, and schedule-based timekeeping.

 

Minimum Requirements

 

Education           

Associate’s Degree in Business Administration, Human Resource, or related field.

 

Experience        

1-2 years experience in staffing, scheduling, and timekeeping, or related areas. Proficient in Microsoft Office computer systems such as Excel, Word, PowerPoint, and SharePoint. Experience in Healthcare environment. Proficient in UKG Advanced Scheduling or related electronic scheduling software.

 

License/Registration/Certifications       

N/A

 

Preferred Requirements

 

Preferred Education      

Bachelor’s  Degree preferred.

 

Preferred Experience   

Previous experience with timekeeping Previous experience with departmental scheduling Lean Six Sigma Yellow Belt or related process improvement experience.

 

Preferred License/Registration/Certifications   

N/A

 

Core Job Responsibilities

 

Gathers, analyzes, and presents staffing and scheduling data, using appropriate data management tools. Collaborates with assigned areas to facilitate data management needs. Develops detailed data analysis tools. Identifies and effectively communicates staffing and schedule related data trends, patterns, and practices. Collaborates with team and leaders to ensure accuracy, integrity, validity, reliability, and consistency in data management. Retrieves, analyzes, and interprets data from informative systems, notifying key stakeholders as appropriate to correct operations. Creates and updates daily staffing reports in collaboration with teammates for Staffing and Labor Management Office. Coordinates and monitors daily staffing workflow. Collects weekly staffing data regarding system-wide staffing and scheduling shift needs. Maintains knowledge of UKG Advanced Scheduler or current scheduling software. Serves as a change champion for HRIS in Advanced Scheduling, acting as a change agent in alignment with operational goals. Supports integration of standard work practices. Communicates with leaders on a regular basis to identify operational concerns and improvement initiatives. Interacts professionally and communicates effectively with internal and external stakeholders. Collaborates with teammates in data collection for nursing vacancies, nurse hiring and onboarding, and contracted labor allocation. Collaboration with Nursing Administration to ensure safe staffing assignments. Collaborates with Nursing Administrative Supervisor for daily staffing updates and concerns and capacity management. Day-to-day resource allocation. Maintains a professional relationship while serving as a liaison between associates and leaders regarding staffing assignments. Manage call-ins from associates via SRHS Staffing Phone Line, notifying Nursing Administration and department leaders as appropriate. Collaborates with Nursing Administrative Supervisors, Charge Nurses, Nurse Managers, and Nurse Directors to ensure that associates are floated to other areas within the associate’s competency Manages on call and call-in utilization data. Oversees scheduling timeline for nursing departments. Serve as admin for SLM electronic mailbox, with a 24-business-hour response time as appropriate. Works with minimal oversight, requesting assistance appropriately. Adheres to all standards of behavior. Other duties as assigned.