**Job Type:** Per Diem **Time Type:** Part time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** : Contributes to the Hospital’s mission by collaborating with the patient care leaders to ensure adequate and appropriate staffing levels for all shifts. This administrative staff position will have an impact on patient care and the patient experience by striving to provide appropriate staff to meet our patient care needs. This position also impacts our fiscal stability by selecting and scheduling staff in a way that is fiscally responsible, minimizing overtime whenever possible. Staff satisfaction is also influenced by this position’s efforts to meet the staffing needs in a way that is fair and equitable to staff. **Job Description:** **Education** **Required:** High School Diploma or equivalent **Preferred:** Post High School course work or degree **Experience** **Required:** Excellent customer service experience **Preferred:** Healthcare experience, clinical or administrative, preferably in a hospital Experience scheduling staff **Other Skills/Knowledge** **Required:** Ability to problem-solve to determine creative solutions and options. Ability to courteously and tactfully gather and exchange information with a variety of recipients. Knowledge of basic medical terminology Ability to influence others in a team oriented environment. Strong computer skills, including sending emails. For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team. **Preferred:** Knowledge of Excel **Schedule Requirements:** Business operations are 5 a.m. to 11:30 p.m, 7 days/week. Schedule rotation required to cover weekends, holidays and all shifts if necessary As part of the Nursing Staffing Office team, this position: Monitors scheduled staff against patient census throughout shift. Checks/answers call-in line to receive and communicate absences and offers to work where necessary. When patient needs indicate excess scheduled staff, and with approval from nursing supervisor, calls staff to either cancel or place on recall. Attempts to + place calls timely to avoid staff traveling to the hospital unnecessarily and incurring minimum call-in pay. + When patient needs indicate, contacts staff to ask them to adjust their schedule and/or take an open shift to meet our staffing needs. + Contact units to communicate need to float staff from one area to another based on patient care and staffing needs. + Prioritizes which staff to contact based on protocols intended to maintain parity and minimize premium hours and overtime. + Maintains awareness of staff hours scheduled and worked in accordance with the Mandatory Nurse Overtime policy. + Collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs. + Communicates staffing changes with units. + Communicates with the charge nurse on each shift regarding the staffing plan for the next shift. + Assigns and posts notice of float staff assignments each shift taking into account individual employee’s skill set and competencies and continuity of care issues. + Enters time changes, absences and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration. + Monitors and keeps Nurse Managers and/or Clinical Supervisor abreast of staff that are approaching 16 consecutive hours worked, overtime or ESP, so those individuals would be called off first if patient care needs allow. + Assists Nursing leaders in projecting staffing needs + Retrieving and reviewing historical tracked census and staffing data and trends to assist in determining appropriate staffing needs. + Facilitates RN licensure compliance. + Runs reports of licenses expected to expire within two weeks. + Sends notification to staff of license status, reminding of necessity to renew license before expiration. Also advises pertinent leaders of potential licensure compliance issue. Follows up daily until staff member is in compliance. Escalates based on procedure. + Produces badges. Collects replacement fee when appropriate. + Produces and distributes various daily and weekly reports to units and nurse leaders. + Maintains and enters data into Excel spreadsheets and generates Mandatory Nurse Overtime reports as needed. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**