Job Introduction

Sodexo Live! is delighted to be recruiting for a Staffing Co-Ordinator to join our team at Ascot Racecourse. This role will involve working closely with the HR team, based at the Racecourse to plan Raceday and event labour and ensure that we have exceptional teams to deliver an outstanding Guest Experience.

You will be responsible for effectively planning and forecasting labour requirements for racedays and events, ensuring staff are accurately scheduled in line with productivity initiatives and budgetary constraints. You will also be tasked with driving labour consistency and return ratios across multiple accounts, acting as the staffing lead for events, and developing strong relationships with casual worker agencies

Ascot Racecourse is a destination for over 500,000 guests each year where passion, elegance, and celebration converge, and it is our team of behind-the-scenes heroes that bring every intricate detail to life.

As one of the world's leading racecourses, Ascot is renowned for its rich heritage spanning over 300 years. But we are not bound by the past; we're driven by the pursuit of excellence in everything we do. 

From hosting our flagship event, Royal Ascot, to pioneering sustainable practices, we are committed to building a Global lifestyle brand, wrapped around the world class horse racing we run.

At Ascot we believe in preserving the beauty of our surroundings and minimising our ecological footprint. From eco-friendly initiatives to community engagement programs, we strive to make a positive impact on both the environment and the lives of those around us.

To deliver the optimum service to a venue that is like no other, and exceed our client’s vision and expectations, our employees must be trained to a standard that not only allows them to efficiently deliver high quality service and contributes to the overall guest satisfaction, providing an elegant, original and uplifting experience for all guests.

We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! we’re so much more. Be part of something greater.

We take pride in our commitments to make a positive change for now and future generations to come, whether through our Diversity and Inclusion strategy and training programmes, our award-winning ‘Racing To Zero’ sustainability actions, or our forward thinking employee benefits including flexible working and menopause policies, as well as health and EAP support access.  

We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.

Accountabilities

Support the HR and staffing function, to effectively plan and forecast labour for Racedays and Events Ensure all labour is accurately planed in line with labour productivity initiatives and budgets, to meet company and client objectivesDrive labour consistency and return ratios across accountsAct as the staffing lead on multiple accountsDrive the engagement of direct casual workers for all eventsRoster for all key event dates using the Humanforce Time and Attendance systemBuild and develop effective working relationships with business managers, key suppliers and agency partners Co-ordinate weekly payroll for a large casual workforceUnderstand and manage Sodexo policies and employment legislation relating to a casual workforceManaging a direct report

THE IDEAL CANDIDATE

You will be experienced in the hospitality industry with a good understanding of the requirements of delivering successful events. You will have the ability to forecast the staffing needs for events and racedays and ensure all labour is accurately planed in line with labour productivity initiatives and budgets. To do this you will be highly organised with an exceptional attention to detail.

Experience in working with labour planning software would be ideal.   

A passion for service excellence is essential, as is your desire and ability to build strong working relationships at all levels within the business.

You will also have:

Excellent interpersonal skills and ability to build relationships Competent computer userSelf-motivation and the ability to work on own initiative within a team environmentFlexibility to work weekends when required for events and weekend race daysAbility to work to tight deadlinesA genuine interest in people and HR related topics

 WHAT WE OFFER

In return for your commitment and expertise you will be rewarded with a salary of £30,000 to £32,000 plus access to a suite of benefits, which includes:

Performance-related annual bonusContributory pension scheme A buy and sell holiday scheme of up to 3 days (FTE)Volunteering days via our charity partner STOP HUNGER & Ascot Volunteers WeekTime Off in Lieu or working race daysClothing allowanceComplimentary race day entry for friends and familyExclusive discounts in local shops and cafes

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

We are committed to ensuring guests from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment.   

 

Apply