Company Overview

Mentor Technical Group (MTG) provides a complete portfolio of technical support and solutions to the FDA-regulated industry. As a global leader in life sciences engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, we service life sciences clients in six global markets: the United States, Puerto Rico, the Dominican Republic, Mexico, Germany, and South America.

Job Summary

This position is accountable for coordinating, managing, receiving and shipment of company and customer Calibration Standards and Instruments under current contracts and services.

Responsibilities and Duties

Performs routine tasks relative to equipment operations as directed.

Responsible of Service Request registry update and maintenance.Daily publication of service status log for compliance with current applicable QMS procedure.Keep current Calibration Standards status in ProCAl software.Responsible for safeguard and proper handling of department and client assets (standards and equipments)Proper coordination of equipment handling, pick-up, transportation, shipping, packaging and delivery to and from destinations.Execute pickup and delivery tasks to any customer that requires service following all handling procedures applicable to the assets being transported.Keep current Department awarded Project Log for invoicing matters.Able to work extra hour and respond to emergency calls when required.Strictly follow company’s safety and cGMP policies and procedures.Generate all pickup and delivery schedules.Follow up on requisition activities and assure that subcontractors have all required documentation to perform service.Any other duties as required by the supervisor to support normal operations at the department.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Qualifications and Skills

Years of experience required or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.Must be fully Bilingual (Spanish and English)Capacity to read and write English in complete and understandable sentences.

Educational Requirements:

Associate Degree in Instrumentation Technology, Electronics, or Business Management.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.