Position Purpose: Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Starbucks kiosk to achieve sales and profit objectives.

Job Description: As a primary contact for customers, the Starbucks Department Manager provides friendly, courteous, and helpful service. The Starbucks Department Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing costs. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Responsible for maintaining appropriate stock and inventory. Writes order in the order guidebook and enters into computer. Checks order for completeness upon arrival. Trains, supervises, schedules, and assigns duties to barista clerks. Brews coffee and tea, using coffee urns, drip or vacuum coffee makers, teapots, drink mixers, and other kitchen equipment. Performs various duties to assist in filling customers orders. Cleans and polishes utensils and equipment used in beverage preparation. Serves coffee. Operates cash register to accept payment and make change.

Safety – Sensitive Position: Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Union and Non-Union: “The pay rate is $26.15 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).”